Student Records & Academic Affairs Specialist

Gwinnett Technical College; Patterson (CA); On-site; USD 38,000 - 51,000; Full time

Job summary

Gwinnett Technical College in Georgia is seeking a Specialist – Academic Affairs to join the Registrar’s Office. This full-time on-campus role at the Lawrenceville campus requires a 40-hour work week, with a schedule Monday-Thursday 8am-6pm and Friday 8am-4pm, occasional Saturdays/evenings, and potential work at Alpharetta-North Fulton Campus.

The ideal candidate has an Associate’s degree and three years of related experience, strong computer and communication skills, and experience with

Qualifications

• Associate’s degree and three years of related work experience.
• Strong computer and interpersonal, written and verbal communication skills.
• Ability to multi-task in a fast-paced office environment and meet deadlines.

Responsibilities

• Assists with phone, voicemail, instant messaging and email communication related to FERPA, Registrar Office policy, procedure and processes including Banner/Ellucian Experience issues, student record requests, registration changes, etc.
• Assists Enrollment Advising Team in answering questions regarding Transient Students & general Registrar’s Office questions.
• Serves as the Registrar’s point of contact for the Bursar’s Office to assist with student records during payment disbursement periods.
• Supports Registrar Office with processing transient student applications and supporting documents, add/drop/swap forms, no shows, reinstatements, withdrawals, grade changes and other Dynamic Forms for the Registrar’s Office; transcript printing; clearing National Student Clearinghouse and Technical College System of Georgia error reports, issuing transfer credit, etc.
• Process transcripts, Accuplacer/SAT/ACT scores using Banner Student Data Management System (BDMS) and Parchment’s Robo Registrar. Scan and index documents to students’ BDMS records.
• Assists with registration labs and graduation activities. Assist with the design and execution of special events, projects and activities as needed.
• Assists Registrar’s Office with providing guidance and information regarding Registrar and Graduation Office policies, procedures and FERPA information to faculty, staff, Division Deans and Program Directors.
• Performs other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Gwinnett Technical College.

Skills

Interpersonal skills

Written communication

Verbal communication

Data analysis

Multi-tasking

Customer service

Education

Associate’s degree

Tools

Staff Banner

Target X

BDMS

DegreeWorks

Parchment

Tassel

SQL

Microsoft Office (Excel)

Job description

Gwinnett Technical College in Georgia is seeking a Specialist – Academic Affairs to join the Registrar’s Office. This full-time on-campus role at the Lawrenceville campus requires a 40-hour work week, with a schedule Monday-Thursday 8am-6pm and Friday 8am-4pm, occasional Saturdays/evenings, and potential work at Alpharetta-North Fulton Campus.

The ideal candidate has an Associate’s degree and three years of related experience, strong computer and communication skills, and experience with