Registrar Office Coordinator

Johnson College; Scranton (Lackawanna County); On-site; USD 42,000 - 56,000; Full time

Job summary

Johnson College seeks a Registrar Office Coordinator to manage daily registrar operations and serve as the primary contact for student records, registration inquiries, and verifications.

You will handle transfer credits, maintain SIS data integrity, process schedule changes, and assist with campus events while ensuring FERPA compliance and strong customer service.

Qualifications

• FERPA regulations understanding to preserve academic integrity.
• Proficient in Microsoft Office applications.
• Ability to work in SIS and Learning Management System.
• Strong attention to detail and organization.
• Excellent communication and customer service skills.
• Ability to manage multiple activities and projects.
• Support the college mission and goals.

Responsibilities

• Manage day-to-day Registrar office operations.
• Perform transfer credit evaluations and update student records.
• Maintain and verify student records in SIS.
• Process schedule changes (registration, drops/adds, withdrawals).
• Process transcript requests and enrollment verifications.
• Coordinate Open House, Orientation and Commencement events.
• Maintain registrar contact channels (phone and email).
• Ensure compliance with FERPA and privacy regulations.

Skills

FERPA compliance

Microsoft Office

SIS proficiency

Learning Management

Attention to detail

Communication skills

Multitasking

Customer service

Education

Associate's degree

Tools

SIS

Learning Management System

Job description

Johnson College is currently seeking a Registrar Office Coordinator. The Registrar Office Coordinator managers the day-to-day administrative operations of the Registrar's office, serving as the primary point of contact for student academic records, registration inquiries, and enrollment verification. The role ensures compliance with institutional policies, and privacy regulations (FERPA), while delivering efficient service to students, faculty and administrative staff.

Essential Job Functions:

• Perform transfer credit evaluations and apply credits to student records
• Maintain student records in the Student Information System (SIS), ensuring data accuracy and integrity
• Process schedule changes (i.e. registration, drop/adds, withdrawals)
• Attends and assist with Open House, Orientation and Commencement
• Process transcript requests, enrollment verifications, and degree verifications
• Collaborate with Enrollment and Academic Advising regarding transfer evaluations and student schedules
• Maintain room use calendar and schedule campus events in classrooms
• Maintain Registrar phone and email
• Process National Student Clearinghouse reporting and verifications
• Other duties as required

Job Requirements:

• Ability to understand and enforce FERPA regulations to assist in preserving the academic integrity of the institution
• Profficient in Microsoft Office skills
• Ability to work in SIS and Learning Management System
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple activities and/or projects
• Embrace the College's mission, shared values, and institutional goals

Education: Associate's degree

Experience: 1-2 years experience in High Education enviornment, preferably in a student-facing capacity