Registrar - Marlton - FT (1st Shift)

Virtua Health; Marlton (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Health and dependent care FSAs

403(b) retirement plan

Paid time off and sick leave

Short-term and long-term disability

Life insurance and AD&D

Job summary

Virtua Health in Marlton, NJ seeks a Registrar to collect and enter patient demographic information into the hospital information system and to verify benefits at the point of service.

You will handle co-pays and deposits, obtain signatures for consent, support scheduling and front-desk duties, and be the first contact with excellent customer service.

Qualifications

• 1 year customer service in a professional setting preferred.
• Medical office or admittance experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Gathers and enters patient demographic information into the hospital information system.
• Obtains signatures on all required documents for consent, medical necessity, and regulatory documentation; processes paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits; may resolve billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needing financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Verbal communication

Written communication

Typing

Education

High School diploma

Tools

Epic

Job description

Schedule

Monday through Friday 6:45a-3:15p

• All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary

Gathers and enters patient demographic information into the hospital information system.

Verifies Benefits, Obtains Required Authorization

• Obtains co-pays, deductibles, co-insurance and deposit amounts.


• Performs accurate and thorough registrations.


• Is compliant with regulatory guidelines.


• Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.


• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.


• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.


• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.


• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required

• 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.


• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.


• Must be able to handle potentially stressful situations and multiple tasks.


• Must have basic typing, computer and/or word processing skills.

Required Education

• High School diploma.

Training / Certification / Licensure

• One year of Epic system experience highly preferred.

Salary

$18.69 - $26.01 Hourly

Benefits

• medical/prescription, dental and vision insurance


• health and dependent care flexible spending accounts


• 403(b) (401(k) subject to collective bargaining agreement)


• paid time off, paid sick leave as provided under state and local paid sick leave laws


• short-term disability and optional long-term disability


• colleague and dependent life insurance and supplemental life and AD&D insurance


• tuition assistance


• an employee assistance program that includes free counseling sessions


• Eligibility for benefits is governed by the applicable plan documents and policies.