Registrar II

Mayfield Clinic, Inc.; Miamisburg (OH); On-site; USD 33,000 - 42,000; Full time

Job summary

Mayfield Clinic, Inc. invites applications for a patient services specialist focused on registration and insurance verification. You will greet patients, guide them through the kiosk, and collect accurate information with courtesy in a fast-paced clinic environment.

Your duties include verifying eligibility and benefits via Clearwave, checking managed care referrals and BWC diagnoses, collecting co-pays, posting daily charges, and maintaining accurate cash handling with diligence.

Qualifications

• Minimum 2 years experience in similar roles.
• Minimum 1 year experience in Insurance Verification.

Responsibilities

• Greet patients with courtesy and respect on arrival.
• Gather patient registration information accurately at the kiosk.
• Verify eligibility and benefits via Clearwave and check managed care referrals/BWC diagnoses.
• Collect co-payments and other balances at registration.
• Account for new and in-progress visits daily.
• Enter/post charges, receipts and adjustments; prepare deposit slips and batch header forms; maintain cash box.

Skills

Customer service

Multitasking

Problem solving

Empathy

Communication skills

Calm under pressure

Diplomacy

Team player

Computer literacy

Insurance verification readiness

Minimal supervision

Job description

Career Opportunities with Mayfield Clinic

Current job opportunities are posted here as they become available.

• Minimum of 2 years experience (Preferred)
• Minimum 1 year experience in Insurance Verification (Preferred)

Skills:

• Demonstrates excellent customer service
• Ability to manage and prioritize multiple tasks in fast paced environment
• Strong problem solving, problem prevention and decision making skills
• Ability to convey empathy
• Excellent oral and written communication skills
• Ability to maintain composure and restore calm in a stressful situation
• Uses good judgment and diplomacy when dealing with others
• Desire and ability to work in a team environment
• Computer proficient with ability to learn multiple software applications
• Familiar with insurance carrier requirements
• Ability to work with minimal supervision

Essential Functions:

• Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
• Immediately greet patient with courtesy and respect upon arrival at the office.
• Provide timely assistance at the Kiosk while gathering patient registration information in an accurate, professional, and courteous manner.
• Prepare in advance the office encounters by checking for managed care referral information, BWC allowed diagnosis, and verification of eligibility and benefits via Clearwave (as indicated).
• Collect all co-payments and other balances due at time of registration.
• Account for new and in progress visits on a daily basis.
• Accurately enter/post daily charges, receipts and adjustments; prepare deposit slips and batch header forms; maintain cash box.