Registrar - FT (12-hour days)

Northwest Healthcare; Oro Valley (AZ); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

Medical, Dental, Vision, and Life

Generous PTO

Extended Illness Bank (EIB)

Matching 401(k)

Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Descrizione del lavoro

Northwest Healthcare is seeking a full-time Registrar to support the Emergency Room Registration at Oro Valley Hospital, 1551 E Tangerine RD, Oro Valley, AZ 85755. The role focuses on accurate demographic collection, insurance verification, and scheduling while delivering exceptional patient service.

Responsibilities include pre-registering patients, obtaining authorizations, and maintaining organized records.

Competenze

• Post secondary education or training in medical office administration preferred.
• 0-2 years of healthcare registration or front desk experience required.
• 0-2 years of customer service experience preferred.

Mansioni

• Register patients by collecting demographics and verifying insurance.
• Schedule procedures and pre-register patients.
• Verify insurance eligibility and obtain authorizations.
• Collect and document patient financial responsibility estimates.
• Maintain accurate, complete patient records and ensure proper ID controls.

Conoscenze

Customer service

Communication

Attention to detail

Interpersonal skills

Medical terminology

Formazione

Medical office training

Associate degree preferred

Strumenti

EHR systems

Registration software

Descrizione del lavoro

Seeking a full-time Registrar to support our Emergency Room Registration department at Oro Valley Hospital, located at 1551 E Tangerine RD, Oro Valley, AZ 85755.

Day Shift: Schedule to be determined and is based on needs of the department. Must be willing to alternate weekends and holidays.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What We Offer

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Generous Paid Time Off (PTO)
• Extended Illness Bank (EIB)
• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills And Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.