Registrar-Occasional

CHS Career Site; Fort Wayne (IN); Sur place; USD 25 000 - 33 000; Temps partiel

Résumé du poste

CHS Career Site in Fort Wayne, IN seeks a part-time Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions. You will schedule procedures, obtain authorizations, and maintain complete patient records with excellent customer service.

Responsibilities include verifying eligibility, pre-registering patients, collecting financial estimates, and communicating with physician offices.

Qualifications

• 0-2 years of healthcare experience including patient registration and scheduling.
• Experience in customer service preferred.
• Post-secondary training in medical/healthcare admin preferred.

Responsabilités

• Assist patients and families with questions and provide courteous assistance.
• Regulate schedules based on procedure requirements and staffing needs.
• Pre-register patients by obtaining accurate demographic information.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect and record patient financial responsibility estimates.
• Communicate operative reports to physician offices daily.
• Maintain registration documentation for patient records.
• Collect co-pays or deductibles and inform patients of obligations.
• Assist with understanding insurance requirements and questions.
• Document consent forms when patient cannot sign, or nursing sign-off if needed.
• Place armbands on patients for proper identification.
• Answer and return phone calls professionally.
• Perform other duties and maintain regular attendance.

Connaissances

Customer service

Interpersonal skills

Attention to detail

Scheduling

EHR systems

Registration software

Insurance verification

Confidentiality

Medical terminology

Formation

Medical office administration

Healthcare administration

Outils

EHR systems

Registration software

Insurance verification apps

Description du poste

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.

Job Info

• Job Identification 167088
• Job Category Administrative Support
• Posting Date 10/08/2026, 06:16 PM
• Job Schedule Part time
• Job Shift Day