Registrar/Education Assistant

Wave Hill; New York (NY); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Pension plan

Paid time off

Life insurance

Job summary

Wave Hill is seeking an Administrative Assistant to support the Director of Education. The role handles room reservations, catering, and technology needs, and supports budgeting, archiving, and outreach projects for school communities and families.

You will respond to inquiries, process payments, update Altru databases, and generate monthly/quarterly reports. A Bachelor’s or Associate’s degree plus 1–2 years’ office experience is required, with MS Office and CRM familiarity.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1–2 years’ experience in an office environment.
• Ability to manage multiple projects and high volume requests.
• Strong customer service and communication skills.
• Experience with education/cultural institutions a plus.

Responsibilities

• Provide general administrative duties for the Director, including room reservations and coordinating catering/tech needs.
• Support departmental projects and archival/digitalization efforts under the Director of Education.
• Respond to inquiries via education and school program email.
• Ensure program accuracy and process payments using the reservation system.
• Maintain and query department databases in Altru.

Skills

Multitask well

Customer service

Verbal and written comms

Teamwork

Organizational skills

Interpersonal skills

Education

Bachelor’s degree

Associate’s degree + commensurate experience

Tools

Microsoft Office Suite

Altru CRM

Job description

Responsibilities

• Provide general administrative duties for the Director such as making room reservations, and coordinating catering and technology needs and expenses
• Under the supervision of the Director of Education supports key departmental projects such as benchmarking programmatic costs, digitalizing and archiving departmental documents and researching to inform our outreach to school communities, families and youth.
• Respond to all departmental inquiries about reservations, programs and internships via the education and school program email accounts
• Ensure Education’s programs are accurate and process payments using our reservation system
• Use Altru to update and maintain department’s databases, and build and utilize queries
• Provide the department with monthly reports and quarterly statistics on educational programs
• Coordinate with managers the ordering of department supplies and track expenses and inventory
• Process and track department expenses including check requests, and maintain an updated department ledger
• Schedule all school field trips and oversees the general education calendar to reduce under or overbooking of programs.
• Greets self-guided school groups and review Wave Hill’s policies with them
• Related duties as needed.

Responsibilities

• Provide general administrative duties for the Director such as making room reservations, and coordinating catering and technology needs and expenses
• Under the supervision of the Director of Education supports key departmental projects such as benchmarking programmatic costs, digitalizing and archiving departmental documents and researching to inform our outreach to school communities, families and youth.
• Respond to all departmental inquiries about reservations, programs and internships via the education and school program email accounts
• Ensure Education’s programs are accurate and process payments using our reservation system
• Use Altru to update and maintain department’s databases, and build and utilize queries
• Provide the department with monthly reports and quarterly statistics on educational programs
• Coordinate with managers the ordering of department supplies and track expenses and inventory
• Process and track department expenses including check requests, and maintain an updated department ledger
• Schedule all school field trips and oversees the general education calendar to reduce under or overbooking of programs.
• Greets self-guided school groups and review Wave Hill’s policies with them
• Related duties as needed.

Requirements

• Bachelor’s degree (or Associate’s Degree plus commensurate experience)
• 1 to 2 years’ experience in an office environment
• Ability to handle multiple projects and fulfill a high volume of incoming requests, phone calls and emails, related to a variety of departmental
• Welcoming, warm personality and superior customer service skills
• Excellent verbal and written communication and ability to converse with audiences of all ages
• Experience at a cultural institution and/or interest in the education field a plus
• Proficient in Microsoft Office Suite and experience using Altru or other CRM/ticketing and membership database
• Able to work successfully individually and as a member of a team
• Strong organizational and time management skills

Schedule, Salary And Benefits

• Schedule: This is a full-time position Monday through Friday, 8:30am to 4pm. This position requires some weekends and occasional evening work, as requested.
• Salary: $46,503.00
• Benefits: Health, dental and vision insurance; paid time off, 401k, pension plan and life insurance

Diversity, Equity, and Inclusion at Wave Hill

Wave Hill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Wave Hill is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, programs, and activities. To request a reasonable accommodation, contact [e-mail]