Registrar - Berlin - PT (1st Shift)

Virtua Health; Berlin (NJ); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Flexible benefits package

Job summary

Virtua Health in New Jersey seeks a Registrar to gather and enter patient demographic information into the hospital information system, verify benefits, obtain required authorization, and collect co-pays, deductibles, and deposits. The role acts as the first point of contact, delivering excellent customer service and accurate registrations.

Responsibilities include obtaining insurance cards, signatures, and processing paperwork, while coordinating with patient accounting and insurance

Qualifications

• 1 year customer service in a professional setting.
• Medical office or admittance experience preferred.
• Strong verbal and written communication skills.
• Ability to handle potentially stressful situations and multiple tasks.
• Basic typing/computer/word processing skills.
• Epic system experience strongly preferred.

Responsibilities

• Enter demographic, financial, insurance and clinical information into the system.
• Obtain signatures on required documents and process paperwork.
• Collect co-pays, deductibles and deposits; resolve billing issues with involved parties.
• Provide referrals and payment options for financial assistance.
• Support office operations including telephones, scheduling, typing, filing.

Skills

Customer service

Communication skills

Typing

Education

High School diploma

Tools

Epic system

Job description

Schedule:

Every Mon and every Fri 7a-11a, every other weekend 7a-3p

• All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary

Gathers and enters patient demographic information into the hospital information system.

Verifies Benefits, Obtains Required Authorization.

Obtains co-pays, deductibles, co-insurance and deposit amounts.

Performs accurate and thorough registrations.

Is compliant with regulatory guidelines.

Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required

1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.

Must demonstrate a positive demeanor, have both strong verbal and written communication skills.

Must be able to handle potentially stressful situations and multiple tasks.

Must have basic typing, computer and/or word processing skills.

Required Education

High School diploma.

Training / Certification / Licensure

One year of Epic system experience highly preferred.

Salary:

$18.69 - $26.01 Hourly

Benefits:

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.