Registrar - Atrium Health Patient Access FT

Atrium Health Enterprise; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Atrium Health Enterprise in Charlotte, NC seeks an attentive front desk registrant to greet patients, collect co-pays, and register arrivals with accuracy and courtesy in a fast-paced hospital setting.

The role requires ensuring patient identification, verifying orders, and coordinating with the healthcare team while maintaining a clean waiting area and professional behavior at all times.

Qualifications

• High School Diploma or GED required.
• Front-desk or patient registration experience is a plus.
• Strong communication and customer service skills in a healthcare setting preferred.

Responsibilities

• Greet and assist patients, visitors, and healthcare staff in a courteous, professional manner.
• Verify patient orders include diagnosis and referring physician information with legible signature.
• Handle point-of-service collections professionally.
• Maintain a clean waiting area and ensure orderly patient flow.
• Identify patients using two forms of ID and explain the process.
• Respond to department emergencies according to established procedures.

Education

High School Diploma or GED

Job description

Job Summary

Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.

Essential Functions

• Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.
• Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.
• Performs point-of-service collections in a professional manner.
• Acts and communicates in a professional manner, appropriate for the healthcare setting.
• Assumes responsibility for ensuring the waiting area is clean and orderly.
• Identifies patients utilizing two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.
• Responds to emergencies in the department following processes identified for that particular area.
• Assists in meeting departmental goals, point-of-service collections and registration accuracy.

Physical Requirements

Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.

Education, Experience And Certifications

High School Diploma or GED required.