Registrar Lead

CommonSpirit Health; Mesa (AZ); On-site; USD 24,796 - 33,627; Full time

Job summary

AZ General Hospital Mesa, part of CommonSpirit Health, seeks a Registrar to manage patient registration, insurance verification, and related financial activities with precision.

You will greet patients, capture accurate demographic and insurance information, verify coverage, screen for financial assistance, and respond to incoming calls while upholding confidentiality and regulatory compliance.

Qualifications

• High School Graduate/GED required.
• 1 year medical office, hospital registration or banking experience.
• American Heart Association certification.
• Basic Life Support (BLS) certification.

Responsibilities

• Greet patients professionally and register them accurately.
• Obtain and verify demographic and insurance information.
• Code and verify insurance coverage.
• Collect estimated patient responsibility or screen for assistance programs.
• Answer all incoming calls to the facility.

Skills

Attention to detail

Organizational skills

Clerical skills

Customer service

Education

High School Diploma or GED

Associates degree (preferred)

Tools

Insurance verification software

Job description

Job Summary and Responsibilities

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Courteously and professionally greet patients.
• Obtain accurate demographic insurance information.
• Correctly code and verify insurance coverage.
• Collect estimated patient responsibility or screen patient for assistance programs.
• Answer all incoming calls to the facility

Job Requirements

Required

• High School Graduate/GED
• One (1) year of recent medical office, hospital registration or banking experience
• American Heart Association
• Basic Life Support (BLS)

Preferred

• Associates degree or a combination of education and job-related experience
• One (1) year of management, supervisor or lead experience
• Service recovery & conflict resolution
• Medical terminology, insurance verification, collections, schedule creation and maintenance

Where You'll Work

Hello Humankindness

Where You Will Thrive

Where You Will Make a Difference. Where Collaboration Amplifies Care.

At AZ General Hospital Mesa, you\'re not just joining a team – you\'re becoming a vital part of a community\'s well-being. As a 50-bed non-profit facility, we\'re dedicated to delivering compassionate, high-quality healthcare to Mesa and its surrounding communities. Every day, you\'ll see the direct impact of your work, whether it\'s comforting a patient, collaborating with a colleague, or innovating solutions that improve lives.

Our commitment to excellence is further strengthened through our close collaboration with Mercy Gilbert Medical Center, expanding our capabilities and offering a broader spectrum of patient care experiences and professional development opportunities.

But your impact extends even further. We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This vast network means unparalleled opportunities for growth, learning, and making a difference on a grander scale, impacting nearly 1 in 4 U.S. residents.

If you are driven by a commitment to social justice, passionate about health equity, and eager to contribute to new, innovative ways of delivering care within a highly collaborative environment, then look no further.

This isn\'t just a job; it\'s a calling, and you belong right here with us. Come build a fulfilling career where your values align with your work, and your contribution truly matters.

Pay Range

$18.00 - $24.41 /hour