Registrar

Health Point Family Care Inc; Nicholasville (KY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Retention bonus

Scrubs provided

Tuition reimbursement

Paid holidays

Birthday off

Generous PTO

Benefits package

Job summary

HealthPoint Family Care Inc is seeking a front office registration staff member in Nicholasville, KY. You will assist patients with check-in and scheduling, handling payments and insurance inquiries, while maintaining smooth patient flow and appointment scheduling.

The role is full-time with a Mon-Fri schedule, evenings until 8:30pm some days, and up to 2 Saturdays every 4 weeks until 5:30pm. Sundays off and a comprehensive benefit package are offered to support staff wellbeing.

Qualifications

• High School Diploma is required.
• At least 1 year of medical office experience preferred.

Responsibilities

• Greets patients and accurately registers them.
• Advises patients regarding payment options and insurance eligibility.
• Collects co-payments and provides receipts.
• Submits insurance paperwork to Billing in a timely manner.
• Maintains patient flow and schedules based on appointments.
• Answers phones and routes messages to departments.
• Monitors reminders and confirms appointments as needed.
• Prepares daily deposits and balances cash.
• Handles paperwork for patient visits.

Skills

Customer service

Multi-tasking

Phone handling

Education

1 Year Medical Office Experience

High School Diploma

Job description

Job DetailsJob Location: HealthPoint Family Nicholasville - Nicholasville, KY 40356Position Type: Full TimeHealthPoint is hiring for a front office registration staff to assist patients with check in and appointments. The ideal candidate will possess excellent customer service skill, multi-tasking capabilities and have a passion for accessible health care.

This is a full time position that will workM-F until 5:30pm and up to 2 evenings until 8:30pm as well as up to 2 Saturdays every 4 weeks until 5:30pm.

Every SUNDAY off

• Retention bonus of $1,500 paid at 18 monthof employment- Additional retention bonus's up to $4,000
• Two free sets of HealthPoint scrubs
• Tuition Reimbursement for up to $1,000 a year.
• Nine paid federal holidays
• Birthday off paid in addition and not counted towards PTO
• Generous Paid Time Off
• Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans.

HealthPoint Family Care is a private primary care medical, women's health, dental, vision and mental health practice located in Northern and Central Kentucky. The organization employs over 170 highly qualified physicians, nurse practitioners, dentists and support staff who are dedicated to providing care for children, adolescents and adults.

Job Responsibilities

• Greets patients in a professional manner and accurately registers patients.
• Advises patients regarding payment options to include assistance programs, slide and commercial insurance eligibility.
• Collects co-payments from patients in the form of cash, check, and credit card and provides receipt.
• Submits pre-certifications and other appropriate insurance paperwork to the Billing department in a timely manner.
• Maintains patient flow based on appointment setting and medical need; directs other patients and visitors to appropriate departments.
• Manages dental schedule to achieve optimum efficiency and productivity for the providers. Adheres to established scheduling protocols and standards of customer care.
• Monitors automatic appointment reminders and makes patient reminder calls as necessary.
• Timely answers phones and schedules patient appointments.
• Answers the phone, takes messages and routes them to the appropriate departments in a timely manner.
• Triage all patient calls as necessary.
• Checks department voicemail and responds to messages within one hour.
• Prepares daily deposits for bank transfer and secures cash until transferred to authorized personnel or deposited at the bank. Balances cash collections with posted payments.
• Handles any necessary paperwork for patients appointments.

Qualifications

• High School Diploma
• 1 Year of Medical Office Experience