Medical Front Office - Patient Service Specialist - KORT - Float

Select Medical; Nicholasville (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Paid time off

Health insurance (medical/RX, vision,

Job summary

Select Medical in Nicholasville, KY is seeking a Patient Service Specialist to handle front desk operations and patient flow at our outpatient physical therapy center. This full-time FLOAT role involves coordinating visits, handling co-pays, and supporting the business side of the center.

The position requires reliable transportation, traveling between centers in the greater Lexington area, and a strong customer service mindset. Starting pay is $16/hour with a $1000 sign-on bonus plus benefits.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience.
• Health care experience preferred.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and by phone.
• Collect co-pays and manage payer approvals.
• Conduct insurance authorizations and verifications.

Skills

Front desk experience

Health care experience

Education

High School Diploma or GED

Job description

(FLOAT)

Position: Patient Service Specialist

Location: Nicholasville, KY

Type of Employment: Fulltime (FLOAT)

Schedule: Monday through Thursday (8am to 5pm OR 9am to 6pm) & Friday (8am to 5pm)

Compensation: Starting at $16/hour (pending experience) + $1000 sign on bonus

• This is a FLOAT position, which requires traveling between teams/centers in the greater Lexington area.***
• Reliable transportation and a clean driving record is preferred.***

When patients enter our outpatient physical therapy center in Nicholasville, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications

• 1 Year of Medical Office Experience