Registrar

Fayetteville State University; Fayetteville (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Fayetteville State University in Fayetteville, NC seeks an experienced Registrar to lead the Office of the Registrar, ensuring FERPA compliance, accurate academic records, and efficient degree audits.

The role oversees transcript processing, enrollment verification, and graduation procedures, plus strategic course scheduling, data privacy, and accreditation-aligned bulletin development. Strong leadership and collaborative skills are essential.

Qualifications

• Master’s degree from an accredited college or university.
• Minimum of five years of experience with student records and registration management systems at the institutional level.
• Managerial and supervisory experience at the level of the associate registrar or higher.

Responsibilities

• Leadership: manage the office operations, staff supervision, and continuous process improvements for records and registration functions.
• Communication: develop and publish academic calendars, coordinate with faculty and administrators to optimize scheduling and student services.
• Technology and Data Support: oversee data management, reporting, and system automation to support institutional analytics.
• Process Improvements: train staff, maintain clear training materials, and monitor data accuracy and records integrity.

Skills

Leadership

Policy compliance

FERPA

Education

Master’s degree

Tools

Banner

Job description

Hiring Range: Commensurate with Education and Experience

Overall Position Competency:

Overall Position Competency: Exempt Professional Staff (EPS)

Primary Purpose of the Organization:

The Office of the Registrar is part of the division of Strategic Enrollment and Student Success and is responsible for all academic records, policies and procedures of the University. The Registrar reports to the Assistant Vice Chancellor of Enrollment Operations. The office is responsible for registration processes, graduation and commencement processes, accurate record keeping of all students (current and alumni).

Primary Purpose of the Position:

The Registrar ensures and enforces compliance with all federal, state, and University regulations and policies, and is responsible for maintaining and enforcing institutional academic policies and FERAPA regulations The Registrar assists with the university’s graduation and commencement process to include CAPP , graduation clearance process, the event planning, runs degree audits as scheduled and/or as directed.

The Registrar’s Office provides primary oversight for the transcript requests, enrollment verification and National Clearinghouse processes to ensure accuracy and timely completion of task, transfer credit evaluation, collection and posting of grades, course and university withdrawals, and registration reinstatements.

40% Leadership: The Registrar is responsible for the overall management of the office including management of academic records and relevant processes, supervision of staff and directing the processes related to innovative course scheduling, optimization of course offerings, records management, degree verification, issuance of transcripts, data privacy, accreditation-compliant university bulletin/catalog, communications and collaboration for the design and implementation of commencement exercises.

20% Communication: The Registrar develops and publishes the academic calendar and the university bulletin, schedules each term, and manages utilization of learning spaces, collaborates to create optimized scheduling to support student success, manages the registration process, partners with academic administrators and faculty to facilitate and improve services to students to include registration, recognition of credentials, records policy, and ensures grades are recorded timely and accurately.

20% Technology and Data Support: The Registrar must have extensive knowledge of future-forward practices related to the work of a registrar for the purposes of compiling student statistical data, managing the registration process, and developing strategic plans for continuous growth in automation technology.

20% Process Improvements: The Registrar will conduct training for students, staff and faculty on registration and records processes and procedures. Maintains clearly written and easy to follow training materials in the office and on the office’s website. Will monitor data accuracy and oversee records maintenance (for instance address changes, grad changes, deceived student notification etc.).

Minimum Education And Experience Requirements:

• Master’s degree from an accredited college or university.
• Minimum of five years of experience with student records and registration management systems at the institutional level.
• Managerial and supervisory experience at the level of the associate registrar or higher.

Knowledge, Skills And Abilities:

Experience advising on academic policies and procedures and identifying operational, technological, and administrative improvements to enhance institutional efficiencies and promote student success.

Must have a record of effective and strong organization and administration skills with demonstrated ability to work both independently and as a team member; a commitment to a culture of diversity; demonstrated ability to develop internal and external strategic partnerships; extensive understanding of an integrated student information systems and databases to include Banner.
Demonstrate the capacity to lead in a complex environment with rapid change, be a team player committed to service excellence; and demonstrate knowledge of advanced and innovative approaches to degree attainment.

Preferred Qualifications:

• Six or more years of leadership experience at the associate registrar or registrar’s level.

Special Instructions To Applicants

Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date

Open Until Filled: Yes

Additional Information for Applicants

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Required fields are indicated with an asterisk (*).

Optional & Required Documents

Required Documents

• Cover Letter
• Resume/Curriculum Vitae
• Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

Optional Documents

• Other Document
• Other Documents Continued
• Other Documents Continued.

Constituent Institution of The University of North Carolina.