Registrar

Vitruvian Health; Cleveland (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Vitruvian Health is seeking a Registration Clerk to register patients for emergency, inpatient, and outpatient services, verifying insurance coverage in line with hospital policy. You will be the first point of contact, collecting payments due and ensuring courteous service.

The role requires high school diploma or GED (or some college), with one year of hospital experience preferred and knowledge of medical terminology. Proficient computer and customer service skills are essential.

Qualifications

• Education: High school diploma or GED preferred; one or two years of college preferred.
• Experience: One-year experience in a hospital setting with public contact work preferred.
• Licenses/Certificates: None
• Skills: Proficient with computers and excellent customer service skills.

Responsibilities

• Gathers accurate demographic and financial information on Inpatient/Outpatient registration.
• Prepares patient ID cards, wrist bands, patient folders, and appropriate forms.
• Collects admission deposits, copays and deductibles.
• Directs patients to the appropriate inpatient department.
• Distributes appropriate forms to ancillary departments.
• Monitors diagnostic tests ordered by physicians for medical necessity according to government guidelines.
• Verifies patient’s insurance coverage/benefits and documents information in the AS400.
• Notifies the Business Office of Self-pay patients and UR Department of Insurance coverage issues.

Skills

Customer service

Computers

Education

High school diploma or GED

Some college

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

Job Description

JOB SUMMARY

The Registration Clerk is responsible for registering patients for emergency, inpatient, and outpatient services according to policy and procedure established by the hospital as well as verifying all insurance coverage and benefits. Serves as the first point of contact for patients presenting to the facility for service. Must professionally and courteously collect monies due to facility.

JOB QUALIFICATIONS

Education: High school graduate or GED preferred. One or two years of college preferred.

Experience: One-year experience in a hospital setting with public contact work preferred. Knowledge of Medical Terminology preferred.

Licenses/Certificates: None

Skills: Proficient with computers and excellent customer service skills.

GENERAL RESPONSIBILITIES

1. Gathers accurate demographic and financial information on Inpatient/Outpatient registration.
2. Prepares patient ID cards, wrist bands, patient folders, and appropriate forms.
3. Collects admission deposits, copays and deductibles.
4. Directs patients to the appropriate inpatient department.
5. Distributes appropriate forms to ancillary departments.
6. Monitors diagnostic tests ordered by physicians for medical necessity according to government guidelines.
7. Verifies patient’s insurance coverage/benefits and documents information in the AS400.
8. Notifies the Business Office of Self-pay patients and UR Department of Insurance coverage issues.