Registered Pharmacy Technician: Patient Care & Data Entry

PI Corporate Support Services; Erie (Erie County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and holiday pay

Job summary

Pharmacy Innovations is seeking a Registered Pharmacy Technician to join our Erie team. You will support the front-end team by assisting customers in person, by phone, and through the portal, while handling data entry, prescription review, delivery coordination, and shipping.

This role requires problem-solving, multitasking, and a positive, customer-focused attitude to strengthen our patient experience. New to the field?

Qualifications

• High school diploma or equivalent required.
• Active Pharmacy Technician Trainee registration or higher credential issued by PA State Board.
• Experience with Microsoft Excel and Outlook preferred.
• Comfort learning multiple software programs.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to stand for 6–8 hours per day.
• Work independently and as part of a team.
• Regular and predictable attendance.

Responsibilities

• Provide excellent customer service in person, by phone, and via portal.
• Process, fill, and dispense prescriptions with accuracy.
• Maintain confidential records of customer interactions and resolutions.
• Elevate complex concerns to pharmacists or other departments for follow-up.
• Support patient retention by following up on open issues.
• Process payments, manage billing tasks, update accounts, and submit claims.
• Maintain a compassionate and efficient environment for patients.

Skills

Verbal and written communication

Strong organizational skills

Ability to work independently and as a

Attention to detail

Multitasking

Education

High school diploma or equivalent

Active Pharmacy Technician Trainee registration or higher (PA State Board)

Tools

Microsoft Excel

Microsoft Outlook

Job description

Pharmacy Innovations is seeking a Registered Pharmacy Technician to join our Erie team. You will support the front-end team by assisting customers in person, by phone, and through the portal, while handling data entry, prescription review, delivery coordination, and shipping.

This role requires problem-solving, multitasking, and a positive, customer-focused attitude to strengthen our patient experience. New to the field?