Registered Nurse Supervisor - CMC HPB Surgery MMP

Advocate Aurora Health; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Atrium Health CMC HPB Surgery in Charlotte, NC, is seeking an engaged Ambulatory Supervisor to lead the HPB Surgery clinic and support both clinical and clerical teams. The role emphasizes strong leadership, efficient clinic operations, and focus on patient-centered, high-quality care.

The supervisor will coordinate staffing, monitor workflows, ensure compliance, and drive staff onboarding and development in a fast-paced surgical specialty environment.

Qualifications

• Current RN license in North Carolina.
• BSN required.
• Minimum 3 years of nursing experience in an ambulatory, surgical, or specialty clinic setting.
• Minimum 1 year of leadership, charge nurse, or supervisory experience.
• Strong knowledge of clinical operations, patient safety, quality improvement, and regulatory requirements.
• Excellent communication, organizational, and team-building skills.
• Experience collaborating with physicians and interdisciplinary teams.

Responsibilities

• Oversee day-to-day operations of the HPB Surgery clinic.
• Provide leadership for both clinical and clerical staff.
• Supervise team members and coordinate clinic staffing and coverage.
• Approve and manage employee timecards.
• Maintain clinic supply inventory.
• Address patient concerns and participate in operational/leadership meetings.
• Support onboarding and professional development for staff.
• Monitor clinic workflows and ensure compliance with policies, accreditation standards, and regulatory requirements.

Skills

Communication skills

Organizational skills

Team-building

Problem-solving

Patient safety knowledge

Regulatory knowledge

Education

BSN

Tools

Epic

Job description

Where You'll Work:

Atrium Health CMC HPB Surgery | Morehead Medical Plaza | Charlotte, NC

Located in downtown Charlotte on the campus of Carolinas Medical Center, Atrium Health CMC HPB Surgery specializes in the surgical treatment of diseases affecting the liver, pancreas, gallbladder, and biliary system. Our multidisciplinary team provides comprehensive, patient-centered care for patients with complex hepatopancreatobiliary conditions. The clinic partners closely with physicians, advanced practice providers, nurses, medical assistants, and administrative staff to deliver exceptional care and a seamless patient experience.

We're Looking For:

We're seeking an engaged and collaborative nurse leader who is passionate about supporting both patients and team members. The ideal candidate is a strong communicator with excellent organizational and problem-solving skills who thrives in a fast-paced surgical specialty environment. This leader will foster a positive team culture, support staff development, drive operational excellence, and promote high-quality patient care while helping the practice continue to grow.

Requirements

Required Qualifications

• Current RN license in North Carolina
• BSN required
• Minimum 3 years of nursing experience in an ambulatory, surgical, or specialty clinic setting
• Minimum 1 year of leadership, charge nurse, or supervisory experience
• Strong knowledge of clinical operations, patient safety, quality improvement, and regulatory requirements
• Excellent communication, organizational, and team-building skills
• Experience collaborating with physicians and interdisciplinary teams

Preferred Qualifications

• Previous supervisory or management experience in a surgical specialty practice
• Experience in HPB, general surgery, or other procedural specialties
• Certification in Nursing Leadership, Ambulatory Care Nursing, or a related specialty
• Experience with accreditation readiness, regulatory compliance, and performance improvement initiatives
• Knowledge of Epic and ambulatory clinic scheduling and workflow processes

Position Details:

The Ambulatory Supervisor is responsible for overseeing the day-to-day operations of the HPB Surgery clinic and providing leadership for both clinical and clerical staff. Responsibilities include supervising team members, coordinating clinic staffing and coverage, approving and managing employee timecards, maintaining clinic supply inventory, addressing patient concerns, participating in operational and leadership meetings, communicating key updates to staff, supporting onboarding and professional development, monitoring clinic workflows, and ensuring compliance with organizational policies, accreditation standards, and regulatory requirements.