Registered Nurse Outpatient Specialty

Novant Health; Winston-Salem (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Day 1 medical, dental, vision

Future Forward tuition support

Mental health and wellbeing support

Job summary

Novant Health is seeking an RN for the Pediatrics Triage team in Winston-Salem, NC. You will perform triage calls and on-floor clinical support, ensuring timely access to care and high-quality, patient-centered service.

The role includes rooming patients, taking vitals, documenting in the EMR, and responding to a variety of patient inquiries. A BSN or active RN license is required, with preferred ACLS/PALS.

Qualifications

• RN licensure active in the appropriate state.
• Bachelor’s degree in nursing preferred or required depending on site.

Responsibilities

• Perform patient triage via phone or in-person, assessing symptoms, determining urgency, and directing patients to appropriate care.
• Provide clinical support during floor rotations, including rooming patients, obtaining vital signs, and preparing exam rooms.
• Complete documentation accurately in the EMR, including triage notes and encounter details.
• Serve as a resource for general patient inquiries, test results, and care instructions.

Skills

Triage assessment

Clinical support

EMR documentation

Patient inquiries

Education

BSN (4-year degree)

RN licensure

Tools

EMR

Job description

What We Offer

RN Pediatrics

Location: Winston‑Salem, NC

Department: Forsyth Peds Assoc/Westgate

Full Time - Mon-Fri 8am-5pm

The Triage team member provides patient support by assessing needs, routing inquiries appropriately, and ensuring timely access to care. This role includes both administrative triage duties and hands-on clinical responsibilities through regular rotation on the clinical floor. The position supports providers, assists with patient flow, and promotes high-quality, patient-centered care.

What we offer:

• Day 1 medical, dental, vision
• Future Forward tuition support
• Mental health and wellbeing support

What You'll Do

• Perform patient triage via phone or in-person, assessing symptoms, determining urgency, and directing patients to appropriate care.
• Provide clinical support during floor rotations, including rooming patients, obtaining vital signs, and preparing exam rooms.
• Complete documentation accurately in the EMR, including triage notes and encounter details.
• Serve as a resource for general patient inquiries, test results, and care instructions.

What We're Looking For

• Education:
  • 4 Year / Bachelors Degree, preferred.
  • Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.
• Experience:
  • One year relevant experience, preferred.
• Licensure/Certification:
  • Current RN licensure in appropriate state, required.
  • ACLS, PALS, BAT and DOT, preferred.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.