Registered Nurse I — Care Navigator & Maternity Support

Transcarent; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive medical, dental, andvision

401(k) Plan with company match

13 paid holidays

Life Insurance

Mental Health benefits

Job summary

Transcarent is recruiting a Registered Nurse to serve as a trusted clinical resource, guiding members through triage, care navigation, and advocacy. You will assess health concerns, prioritize needs, and provide evidence-based recommendations to ensure timely care and reduce disparities.

You will educate members, support maternity-related journeys, and coordinate with internal programs and partners to promote optimal outcomes, while complying with HIPAA and maintaining real-time records.

Qualifications

• Bachelor's degree in nursing (BSN) or equivalent.
• Active, unrestricted RN license; Compact (NLC) license.
• Minimum of 3 years of recent clinical experience in direct patient care.
• Strong clinical acumen, critical thinking, and communication skills.
• Technological fluency, including the ability to navigate multiple systems simultaneously.
• Hybrid work expectations for nurses near a Transcarent office; occasional travel for remote employees.

Responsibilities

• Empower Members: Provide education to help members confidently navigate the complex healthcare system, building trust and fostering connections to appropriate clinical programs and services.
• Maternity: Manage a broad scope of health cases, with a particular focus on supporting members through maternity-related needs across pregnancy, postpartum, and related care journeys as needed.
• Conduct Assessments: Perform telephonic, holistic clinical assessments to identify and prioritize members’ needs addressing their questions and concerns.
• Support Whole-Person Health: Address members' needs across both medical and behavioral health, remaining comfortable and confident supporting members with a variety of diagnosis across the continuum.
• Educate and Refer: Offer clear, evidence-based education on healthcare decisions, referring members to Transcarent ’s internal programs and trusted partnerships, such as virtual primary care, expert second opinions, and complex case management. Leverage trusted partnerships within Transcarent 's ecosystem to promote optimal clinical outcomes for members.
• Guide Next Steps: Prepare members for upcoming healthcare events by educating them on procedures, medications, testing, provider visits, and treatment options.
• Foster Relationships: Maintain follow-up support to ensure members feel informed and cared for throughout their healthcare journey.
• Ensure Compliance: Maintain data integrity, compliant to HIPAA guidelines, ensuring accuracy in real time member records, including assessments, interventions, and outcomes .

Skills

BSN

RN license

Clinical experience

Communication skills

Tech fluency

Hybrid work

Education

Bachelor's degree in nursing

Tools

Electronic Health Records (EHR)

Telehealth platforms

Job description

Transcarent is recruiting a Registered Nurse to serve as a trusted clinical resource, guiding members through triage, care navigation, and advocacy. You will assess health concerns, prioritize needs, and provide evidence-based recommendations to ensure timely care and reduce disparities.

You will educate members, support maternity-related journeys, and coordinate with internal programs and partners to promote optimal outcomes, while complying with HIPAA and maintaining real-time records.