Registered Nurse Hospital at Home

Atrium Health Specialty Network, Inc; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Atrium Health Specialty Network, Inc. is seeking a registered nurse to perform telephone triage and direct comprehensive nursing care. You will assess needs, collaborate with patients and care teams, and educate families in a fast-paced call center setting.

The role requires NC RN licensure, with BSN preferred, and BLS certification. Candidates should be comfortable with long periods of sitting and using headset equipment while maintaining patient safety.

Qualifications

• Graduate from an accredited School of Nursing with active RN license in NC.
• BSN preferred; BLS certification required per policy.

Responsibilities

• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Participates in team conferences and assesses patient education needs.
• Notifies practices, physicians, and clients of encounters as required.

Skills

Telephone triage

Nursing assessment

Team collaboration

Critical thinking

Patient education

Education

RN license (NC)

BSN (preferred)

Job description

Job Summary

Assesses and directs comprehensive nursing care using telephone triage protocols. Provides and assesses effectiveness of patient family education initiatives.

Essential Functions

• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Actively participates in team conferences and helps assess patient education needs.
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
• Notifies designated leadership of operational concerns.

Physical Requirements

Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.

Education, Experience and Certifications

Graduate from an accredited School of Nursing required. BSN preferred. Current license to practice as a Registered Nurse in the state of North Carolina required. Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. Experience in telephone triage, pediatrics and ED triage is desired. BLS required per policy guidelines.