Registered Nurse Clinical Liaison

Ernest Health, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PPO/Medical plans

401K with employer matching

Dental and Vision coverage

Wellness program

Marketing bonus plan

Paid time off

Job summary

Ernest Health, Inc. seeks a Clinical Liaison in Phoenix to evaluate patient admissions criteria, develop strategic plans, and conduct marketing calls to referral sources. You will present rehabilitation benefits and align daily work with the hospital mission.

The role requires clinical licensure, regional travel, and strong relationship-building with diverse referral networks to sustain admissions growth.

Qualifications

• Licensed as a clinician (RN/LVN/PT/OT/RT) required or current active licensure in a clinical field.
• 3 years healthcare experience preferred, especially in healthcare sales.
• Ability to travel regionally and build relationships with referral sources.

Responsibilities

• Evaluate patients against admissions criteria and determine eligibility.
• Prepare development plans and conduct marketing calls to potential referral sources.
• Present the benefits of rehabilitation to referral sources and integrate the hospital mission into practice.

Skills

Relationship building

Clinical knowledge

Healthcare sales

Communication skills

Education

Clinical licensure

Tools

Microsoft Office

Job description

Clinical Liaison - Full Time - Phoenix, Arizona

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ) is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.

As a liaison, you will be responsible for evaluating patients and determining if they meet the admissions criteria in addition to preparing strategic development plans, conducting marketing calls, and presenting the benefits of rehabilitation to potential referral sources.

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Benefits:

• PPO and High-Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability
• Marketing Bonus Plan

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Senior Liaison Career Ladder bonus plan
• Continuing education opportunities

What you bring:

• Licensed as a Nurse, RN, LVN/LPN, PT, OT, or RT required.
• Experience working in the medical environment promoting programs, services.
• Ability to build strong relationships in an assigned territory utilizing clinical and selling skills.
• Passionate patient advocate assisting in the referral to admission process.
• Strong clinical skill set with a mindset for business development.

Qualifications

Required Skills:

• Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required
• 3 years healthcare experience preferred (healthcare sales experienced preferred).
• Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:

• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.