Registered Nurse Ambulatory Intake (RN) - OB/GYN Care - North

Community Health Network; Indianapolis (IN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Community Health Network in Indianapolis is seeking an Ambulatory Intake Registered Nurse for the OB/GYN Care team. The nurse will handle calls, conduct remote visits, triage patient needs, obtain medical history, and coordinate referrals.

Initial labs and ultrasound orders are entered, and resources are directed via information systems. The role emphasizes evidence-based education, strong clinical judgment, and collaboration with Care Coordinators and Nurse Navigators.

Qualifications

• Graduate of NLN, CCNE, ACEN, or NLN CNEA accredited nursing program, or 3+ years of nursing experience.
• Licensed RN with valid Indiana license (NLC).
• Three years or more of nursing experience.
• Labor and Delivery experience required.
• OB/GYN experience highly preferred.
• Previous medical office/outpatient experience preferred.
• Phone triage experience a plus.
• Excellent communication skills.
• Excellent team skills.
• Compassionate and caring.
• Accountable and self-directed.
• EPIC experience a plus.

Responsibilities

• Respond to incoming calls in a timely manner and triage to address caller needs.
• Perform scheduled remote visits and coordinate care.
• Obtain and assess patient history using standard evidence-based protocols.
• Provide education and recommendations to patients.
• Schedule initial visits and coordinate referrals to providers.
• Enter initial orders and referrals in the system.
• Refer patients to community resources using information systems.
• Coordinate with providers, Care Coordinators, and Nurse Navigators.
• Promote wellness and pregnancy education.
• Schedule the initial in-person visit and related tasks; remote work after onsite orientation.

Skills

Excellent communication skills

Excellent team skills

Compassionate and caring

Accountable and self-directed

EPIC experience

Education

RN license

Tools

EPIC

Job description

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Ambulatory Intake Registered Nurse functions as a member of the OB/GYN Care team. The nurse responds to incoming calls in a timely manner; performs scheduled remote visits in a professional manner and triages, as appropriate, to address and/or support caller needs; obtains and assesses patient medical history and needs using standard evidence‑based protocols; provides evidence‑based education and recommendations; schedules patients for initial visits and coordinates referrals to appropriate health care providers; enters initial laboratory and ultrasound orders related to services being established; refers patients to community resources using telephone and information system technologies; utilizes sound clinical judgment and strong assessment skills to conduct complex telephone interviews and provide education and triage as appropriate; coordinates and collaborates with providers, Care Coordinators, and Nurse Navigators based on patient needs; provides virtual coordination of care to patients, families, and health care providers; promotes wellness and informed decision‑making by delivering current, evidence‑based pregnancy education; schedules the initial in‑person visit, and other related tasks as needed. The nurse will primarily work remotely once all onsite orientation requirements are met.

Exceptional Skills and Qualifications

• Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
• Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
• Three years or more of nursing experience required.
• Labor and Delivery experience required.
• OB/GYN experience highly preferred.
• Previous medical office/outpatient experience preferred.
• Phone triage experience a plus.
• Excellent communication skills.
• Excellent team skills.
• Compassionate and caring.
• Accountable and self-directed.
• EPIC experience a plus.