Registered Client Service Associate

Jobtailor; West Conshohocken (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in West Conshohocken, PA is seeking a client service associate to support Financial Advisors and Private Wealth teams. You will provide exceptional service, onboard clients, and execute money movements, while maintaining up-to-date knowledge of investment products and digital tools.

The role requires a High School Diploma, active Series 7 and 66 licenses (or 63/65 combos), US work eligibility, and strong MS Office skills.

Qualifications

• High School Diploma or equivalent.
• Active Series 7 and Series 66 licenses (or Series 63 and Series 65).
• Authorized to work in the United States without visa sponsorship.
• Knowledge of financial products including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint).
• Detail oriented with strong organizational and prioritization skills.
• Excellent written and interpersonal communication skills.

Responsibilities

• Provide exceptional service to clients and support Advisors daily.
• Cultivate and enhance client relationships.
• Execute money movement transactions on request.
• Answer account questions and relay stock positions and balances.
• Onboard and maintain client accounts; collect required documentation.
• Educate clients on digital tools like MSOnline, eSign, and eAuthorization.
• Onboard and maintain client accounts; collect required documentation.
• Participate in firm initiatives and special projects as directed.
• Answer inbound/outbound service calls and manage meeting materials.
• Assist with in-office support functions and reporting to Business Service Officer.
• Stay current on policies, procedures, and new platforms.

Skills

Series 7

Series 66

Series 63

Series 65

Financial Services Knowledge

Advanced Microsoft Office Skills

Client Relationship Management

Money Movement Transactions

Account Onboarding

Profile Information Entry

Investment Product Knowledge

Communication Skills

Education

High School Diploma

College degree preferred

Tools

MSOnline

ESign

EAuthorization

Job description

• Provide exceptional service to clients and support Financial Advisors, Private Wealth Advisors, and teams daily
• Cultivate and enhance new and existing client relationships
• Execute money movement transactions at client or advisor request
• Answer non-investment account questions, relay stock positions, and provide account balances
• Enter profile information and pre-fill account documentation in a clerical capacity
• Educate or enroll clients in digital tools such as MSOnline, eSign, and eAuthorization
• Onboard and maintain client accounts, including collecting client information and required documentation
• Provide clients with account information such as investment objectives and risk tolerance
• Accept or enter unsolicited orders and enter solicited orders in a clerical capacity
• Support advisor and team marketing strategies, including website maintenance
• Assist advisors and teams with business plans and client service models
• Stay current on policies, procedures, and new platforms
• Participate in firm initiatives, special projects, and other duties directed by local management
• Answer inbound calls and make outbound calls regarding service requests
• Manage calendars, coordinate meetings and events, and prepare meeting materials
• Maintain travel itineraries, prepare expense reports, and manage reimbursements
• Assist with in-office support functions including copying, filing, and scanning
• Report to the Business Service Officer

Requirements

• High School Diploma/Equivalency
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
• Legally authorized to work in the United States
• Must not require, now or in the future, sponsorship for employment visa status
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
• Detail oriented with superior organizational skills and ability to prioritize
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and able to multitask
• Goal oriented, self-motivated and results driven
• College degree preferred
• Two or more years of industry experience preferred

Core Competencies

Demonstrates expertise in client relationship management and financial services, with a strong focus on executing transactions and providing exceptional client support. Proficient in utilizing digital tools and Microsoft Office to enhance service delivery and operational efficiency.

Highest-signal resume keywords

• Active Series 7 License
• Active Series 66 License
• Financial Services Knowledge
• Advanced Microsoft Office Skills
• Client Relationship Management

Hard Skills

• Money Movement Transactions
• Account Onboarding
• Profile Information Entry
• Investment Product Knowledge
• Order Entry

Soft Skills

• Detail Oriented
• Exceptional Writing Skills
• Interpersonal Skills
• Time Management
• Adaptability

Certifications & Qualifications

• High School Diploma
• Series 7 License
• Series 66 License
• Series 63 License
• Series 65 License

Industry Keywords

• Financial Services
• Equities
• Bonds
• Options
• Mutual Funds
• Annuities
• Insurance
• Managed Accounts

Tools & Technologies

• MSOnline
• ESign
• EAuthorization