Registered Client Associate

Raymond James; Scottsdale (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, retirement + match

Life insurance

PTO + market holidays

Job summary

Raymond James is seeking a Registered Client Associate in Scottsdale, AZ to work onsite with our wealth management team. You will assist financial advisors, handle client inquiries, and manage accounts and data in CRM and planning software.

The ideal candidate has 3+ years of industry experience, licenses (SIE, Series 7, 63 or equivalent), and strong communication and organizational skills to provide high-level client service.

Qualifications

• 3+ years of industry experience.
• SIE, Series 7, 63 or equivalent licenses.
• Onsite work at Scottsdale, AZ.
• Experience with CRM and Office tools.

Responsibilities

• Interact with clients daily for inquiries and meetings.
• Support financial advisors and branch office as needed.
• Open new client accounts and process transfers.
• Maintain records in CRM and enter data into financial plans.
• Participate in training and professional development.

Skills

Client communication

Team collaboration

Time management

Analytical thinking

Problem solving

Customer service

Education

Licenses: SIE, Series 7, 63

Tools

CRM software

Microsoft Office 365

Financial planning software

Job description

Job Summary

Our team is driven by a personal approach to wealth management for each client. We are seeking a Registered Client Associate who shares our long‑term vision and values.

Key Responsibilities

• Daily interactions with clients – basic inquiries, account information, scheduling of meetings via phone, in‑person, virtual, and mailings.
• Provide crucial support to financial advisors and branch office independently and as part of a team.
• Open new client accounts, process money movements, and research information as needed.
• Create and maintain records using Client Relationship Management (CRM) software.
• Collect and enter data into financial plans.
• Participate in training, cross‑training, and professional development to stay current on firm and industry policies.
• Perform additional duties as assigned.

Knowledge, Skills, and Abilities

• Know the company’s structure, policies, mission, and strategies.
• General office practices, procedures, and methods.
• Financial planning software.

• CRM or similar contact management software.
• Microsoft Office 365 applications.
• Effective communication across multiple client platforms.

• Operate office equipment and software for correspondence, reports, spreadsheets, and databases.
• Analyze and research account information.
• Organize, manage, and track multiple tasks with changing priorities.
• Identify time‑sensitive items and assess competing priorities.
• Take initiative to follow up and resolve errors or concerns.
• Provide high level customer service in a calm, professional manner.
• Use mathematics sufficient to process account and transaction information.
• Communicate effectively orally and in writing at all organizational levels.
• Work independently and as part of a cohesive team.

Licenses and Certifications

SIE, Series 7, 63, or equivalent.

Experience

3+ years of industry experience.

Workstyle

Onsite.

Travel

None required.

Benefits

Medical, retirement + match, life insurance, PTO + market holidays.

EEO Statement

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.