Registered Financial Client Associate

Benjamin F. Edwards; Northfield (NJ); On-site; USD 40,281 - 50,337; Full time

Job summary

Benjamin F. Edwards in Northfield is looking for a Registered Financial Client Associate to provide administrative support to Financial Advisors. Duties include assisting with client inquiries, managing paperwork, and maintaining client accounts.

The ideal candidate will have a Bachelor’s Degree and at least 2 years of experience in financial services, and must hold Series 7 and Series 63/65 or Series 66 licenses.

This is an equal opportunity position with a pay range of $29.24 to $36.54 per hour.

Qualifications

• Experienced in administrative support for client accounts.
• Able to manage tasks in a fast-paced environment.
• Knowledgeable about financial services regulations.

Responsibilities

• Provide client service related to account requests.
• Assist with opening new accounts for clients.
• Maintain files in accordance with firm guidelines.

Skills

Proficient in Microsoft Office Suite

Detail-oriented

Strong organizational skills

Ability to prioritize

Team player

Excellent communicator

Discretion with confidential information

Education

Bachelor’s Degree or equivalent work experience

2+ years work experience in financial services

Job description

Summary

Under direct supervision, the Registered Financial Client Associate assists the Financial Advisor(s) by providing a wide variety of administrative support to maintain client accounts, including client service, account research, completing paperwork, maintaining client notes, greeting visitors, responding to phone and email inquiries, researching and resolving questions, filing and record keeping in accordance with Compliance regulations by following policy and procedure. Partner closely with a Financial Advisor(s) to collaborate on delivering a seamless client experience.

Responsibilities

• Provide client service and support related to check requests, deposits, wiring funds, record‑keeping and adjustments.
• Provide quotes and other account‑related information to assist clients.
• Accept and enter orders from clients and/or on behalf of the Financial Advisor(s).
• Assist Financial Advisor(s) with opening new accounts and send required account and transaction documents to clients.
• Interact daily on the phone and in person with clients handling basic inquiries and scheduling appointments.
• Research and resolve account problems, missing documents, etc.; identify errors and initiate corrective measures. Follow up and relay correct information to clients.
• Create, prepare and review daily client reports for Financial Advisor(s).
• Act as liaison between the Branch and Home Office for various projects and issues such as technology needs, outside vendors, branch procedures, etc.
• Assist Financial Advisor(s) with prospecting of new clients through mailings and seminars.
• Maintain files in accordance with firm and regulatory guidelines.
• Perform various administrative tasks including scanning and organizing documents, scheduling client meetings and calendar events, executing daily tasks and notifications, preparing correspondence and assisting with mailing and client requests.
• Perform administrative duties as required by the Financial Advisor(s) or Branch Manager.
• Provide backup support as required to other branch support personnel.
• Perform other related duties as assigned.

Qualifications

• Proficient experience with Microsoft Office Suite and the ability to learn other software and technology.
• Detail oriented and able to manage a variety of tasks.
• Ability to organize, prioritize and manage multiple tasks in a fast‑paced, evolving environment.
• Team player with the ability to collaborate with others.
• Excellent communicator (oral and written) across a wide variety of communication channels; solid interpersonal skills.
• Exercise discretion in handling confidential information.

Education and/or Work Experience

• Minimum required: Bachelor’s Degree or equivalent work experience.
• Minimum required: 2+ years of work experience in financial services.

Licenses/Registration

• Minimum required: Series 7 and Series 63/65 or Series 66.

Pay Range

• Between $29.24 to $36.54 per hour.

Work Environment

This position requires the ability to work in a stationary position for several hours at a time and the ability to lift up to 25 pounds occasionally. Some filing is required. The work environment is an air‑conditioned, smoke‑free office environment. This position routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Equal Opportunity Employer

Our client‑first mission is grounded in the Golden Rule; when you join Benjamin F. Edwards you are well cared for, and we welcome all applicants with the skills, experience, and enthusiasm to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Benjamin F. Edwards is an Equal Opportunity Employer.