Regionwide Float CSR/Teller – Customer Experience Pro

Fifth Third Bank; Henderson (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Fifth Third Bank in Henderson, KY is seeking a Float CSR/Teller to deliver exceptional customer service and support daily operations. You will handle cash, maintain confidentiality, and guide customers to the right banking partners for consultative conversations.

The role requires a high school diploma, strong interpersonal skills, and the ability to work across multiple financial centers. It offers a full-time schedule and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and maintain balance.
• Strong customer service and communication skills.
• Ability to interact confidently with the public and maintain confidentiality.
• Understand retail policies and procedures and apply good judgment.

Responsibilities

• Provide excellent customer service and refer customers to the appropriate partners as needed.
• Perform daily office duties to support operations and maintain orderly workflows.
• Maintain accurate balancing records and escalate outages or issues.
• Assist customers with product information and referrals to bankers or specialists.
• Work collaboratively across financial centers and follow company policies.

Skills

Cash handling

Customer service

Public interaction

Judgment

Core values

Flexible scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Henderson, KY is seeking a Float CSR/Teller to deliver exceptional customer service and support daily operations. You will handle cash, maintain confidentiality, and guide customers to the right banking partners for consultative conversations.

The role requires a high school diploma, strong interpersonal skills, and the ability to work across multiple financial centers. It offers a full-time schedule and comprehensive benefits.