Regional Workforce Development Lead

Jobtailor; Boardman Township (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Jobtailor seeks a qualified professional in Ohio to oversee career counseling, develop and update Individual Employment Plans, and lead outreach efforts for diverse participants. You will document progress in the CRM, coordinate host sites, and supervise staff participants.

The role requires a bachelor’s degree and 3+ years in client-facing work, with preferred supervisory experience and CRM/Paylocity proficiency. Some travel within the assigned counties will be needed.

Qualifications

• Bachelor’s degree in business, education, social sciences, or related field; or equivalent work experience.
• At least 3 years of relevant client-facing or public-facing experience.
• At least 1 year of supervisory or team leadership experience preferred.
• 3+ years using Microsoft Office Suite in a professional setting.
• Knowledge of social service and employment resources in the assigned territory preferred.
• Proficiency with CRM, Paylocity, and Office 365.

Responsibilities

• Oversee and provide career counseling to participants, assessing skills, barriers, interests, and goals.
• Develop, review, and update Individual Employment Plans twice yearly.
• Conduct job development and business outreach to secure unsubsidized job openings.
• Document counseling sessions, IEP updates, training progress, and job placement efforts in the CRM system.
• Develop and execute outreach plans to recruit diverse participants.
• Source, evaluate, and enroll eligible low-income individuals aged 55+.
• Develop host agencies and secure nonprofit host sites.
• Conduct participant orientations and required safety reviews.
• Lead community promotion and marketing through presentations, written materials, and media engagement.
• Communicate program information to varied and culturally diverse audiences.
• Lead daily office operations and manage administrative functions.
• Delegate responsibilities to staff participants.
• Select, train, and directly supervise staff participants.
• Train staff participants on office technology and data systems.
• Identify, document, and resolve complex operational issues.
• Prepare accurate and timely administrative and program reports.

Skills

Career Counseling

Individual Employment Plans

Team Leadership

CRM Proficiency

Community Outreach

Communication

Delegation

Training

Cultural Competence

Education

Bachelor's degree in business, education, social sciences, or related field

Tools

CRM

Paylocity

Microsoft Office Suite

Office 365

Job description

Jobtailor seeks a qualified professional in Ohio to oversee career counseling, develop and update Individual Employment Plans, and lead outreach efforts for diverse participants. You will document progress in the CRM, coordinate host sites, and supervise staff participants.

The role requires a bachelor’s degree and 3+ years in client-facing work, with preferred supervisory experience and CRM/Paylocity proficiency. Some travel within the assigned counties will be needed.