Career Coach & Workforce Counselor

Equus Workforce Solutions; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Equus Workforce Solutions in Columbus, OH is seeking a dedicated case manager to oversee a caseload of WIOA and RESEA participants, providing counseling and mentoring. The role includes assessing participant competencies, conducting regular meetings, and helping create individualized employment plans for short- and long-term goals.

The position requires strong interpersonal and communication skills, proficiency with Microsoft Office, and the ability to maintain confidentiality and manage time

Qualifications

• Associate degree preferred or equivalent work experience required.
• WIOA and/or RESEA experience preferred
• Strong interpersonal and professional communication
• Proficient in Microsoft Office programs
• Strong speaking and organizational/time management skills
• Ability to maintain confidentiality
• Detail oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and/or concerns
• Ability to conduct Workshops/Orientations
• Valid Driver's license and automobile insurance required for driving positions

Responsibilities

• Manages a caseload of WIOA and RESEA participants and provides counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
• Provides information to participants on available training and/or jobs that will lead to advancement
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
• Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
• Performs additional duties as assigned

Skills

Strong interpersonal skills

Clear communication

Time management

Detail oriented

Customer service orientation

Workshop/orientation facilitation

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Equus Workforce Solutions in Columbus, OH is seeking a dedicated case manager to oversee a caseload of WIOA and RESEA participants, providing counseling and mentoring. The role includes assessing participant competencies, conducting regular meetings, and helping create individualized employment plans for short- and long-term goals.

The position requires strong interpersonal and communication skills, proficiency with Microsoft Office, and the ability to maintain confidentiality and manage time