Regional Workforce Case Manager

City of Savannah

Savannah (GA)

On-site

USD 42,000 - 64,000

Full time

7 days ago
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Job summary

City of Savannah is seeking an experienced Case Manager to guide Youth, Adult, and Dislocated Worker participants from intake through employment or education. You will assess strengths and barriers, develop service plans, and coordinate USDOL-ETA Title I program services across WorkSource Coastal hubs and partner sites in the region.

The role requires maintaining comprehensive case records, providing individualized career services, and ensuring timely follow-up.

Qualifications

  • Bachelor's degree in related field or equivalent experience.
  • Three years of experience in case management or workforce development preferred.
  • Proficiency with Microsoft 365 and electronic case management systems.
  • Ability to travel within the WorkSource Coastal region; valid driver’s license.

Responsibilities

  • Explain available services, rights and enrollment steps; arrange language assistance or accommodations as needed.
  • Review applications to determine eligibility; refer cases to Supervisor before enrollment or funding decisions.
  • Maintain accurate intake packets and case files for eligibility and progress.
  • Develop and update Individual Employment Plans or Service Strategies for Youth.
  • Coordinate services across schools, employers, and training providers; monitor progress and outcomes.
  • Enter data and maintain documentation in the WorkSource Georgia VOS Portal and related systems.

Skills

Case management
Communication
Record keeping
Client assessment
Interpersonal skills

Education

Bachelor's degree in human services, social sciences, education, business, public administration

Tools

WorkSource Georgia Portal
Microsoft 365
VOS Portal
Electronic case management systems

Job description

City of Savannah is seeking an experienced Case Manager to guide Youth, Adult, and Dislocated Worker participants from intake through employment or education. You will assess strengths and barriers, develop service plans, and coordinate USDOL-ETA Title I program services across WorkSource Coastal hubs and partner sites in the region.

The role requires maintaining comprehensive case records, providing individualized career services, and ensuring timely follow-up.

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