Regional Warranty Specialist

Chadwick-BaRoss; Concord (NH); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Benefits information to be provided.

Job summary

Chadwick-BaRoss seeks a Regional Warranty Administrator to join our Product Support team in Concord, NH. This role manages warranty processes, ensures accurate claim submissions, and maximizes recovery while delivering exceptional customer service.

The ideal candidate will have strong administrative, analytical, and communication skills, with the ability to collaborate across multiple departments and branch locations.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Excellent written and verbal communication skills.
• Strong organizational and analytical abilities.
• Proficiency with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Manage and process manufacturer warranty claims accurately and efficiently.
• Track and maintain warranty coverage, registrations, claims, and service agreements.
• Maximize warranty recovery rates by monitoring reimbursements and coordinating goodwill requests.
• Monitor upcoming warranty expirations and coordinate with the Service Department on potential repairs or claims.
• Collaborate with regional management, branch teams, and manufacturers to improve warranty processes and reporting.

Skills

Customer service experience

Excellent written and verbal Communi c

Strong organizational skills

Attention to detail

Analytical thinking and problem‑solv

Ability to work independently with跨

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Chadwick-BaRoss seeks a Regional Warranty Administrator to join our Product Support team in Concord, NH. This role manages warranty processes, ensures accurate claim submissions, and maximizes recovery while delivering exceptional customer service.

The ideal candidate will have strong administrative, analytical, and communication skills, with the ability to collaborate across multiple departments and branch locations.