Regional VP of Operations — Multi-Unit Growth & Strategy

NEXDINE, LLC; Massachusetts; Hybrid; USD 155,000 - 170,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

EAP

Career Growth Opportunities

Employee Perks and Rewards

Job summary

NEXDINE Hospitality is seeking a Vice President of Operations to lead the organization’s overall operations in the MA, NY, NJ, and Philadelphia markets. The role carries full P&L accountability and focuses on improving efficiency, revenue, margins, and client retention.

The VP will partner with the executive team to develop strategic directions, manage a multi-site operations team, and implement innovative services and processes while maintaining strong client relations and performance

Qualifications

• Bachelor's degree, or equivalent combination of education and experience
• 7 - 10 years of operational multi-unit experience
• Minimum of 5 years' experience in management; leading a team

Responsibilities

• Develop short- and long-term operational strategies in partnership with the executive team.
• Manage all facets of the operational activity of the organization with full P&L accountability.
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward and coaching techniques.
• Ensure the organization is delivering operational excellence.
• Identify innovative and creative services and solutions to expand on client's requirements, working closely with internal and external partners.
• Manage client relationships to maintain client satisfaction and account retention.
• Partner with the business leaders to drive change and implement new business processes.
• Direct staffing, training and performance evaluations to develop and control operations program.
• Negotiate or approve contracts or agreements with clients, federal or state agencies, or other organizational entities.
• Confer with leadership team and/or staff members to discuss issues, coordinate activities, or resolve problems.
• May implement corrective action plans to solve organizational or departmental problems.
• Establish departmental responsibilities and coordinate functions among departments and sites.

Skills

Leadership

Strategic Thinking

Performance Management

Communication Proficiency

Customer Focus

Project Management

Collaboration

Business Acumen

Presentation Skills

Responsibility

Education

Bachelor's degree

Job description

NEXDINE Hospitality is seeking a Vice President of Operations to lead the organization’s overall operations in the MA, NY, NJ, and Philadelphia markets. The role carries full P&L accountability and focuses on improving efficiency, revenue, margins, and client retention.

The VP will partner with the executive team to develop strategic directions, manage a multi-site operations team, and implement innovative services and processes while maintaining strong client relations and performance