Regional VP of Operations: AI-Driven Parking & Growth

Metropolis; New York (NY); Hybrid; USD 215,000 - 245,000; Full time

Job summary

Metropolis is seeking a dynamic Vice President of Operations to lead parking operations across a designated region in the United States. This executive will drive operational excellence, financial performance and customer experiences, overseeing regional teams and collaborating with cross-functional leaders to scale the business.

The role requires a strategic leader capable of managing budgets, expanding opportunities, and guiding technology adoption to improve operations and safety across

Qualifications

• Bachelor's degree in Business, Operations Management, Urban Planning, or related field.
• 10+ years of multi-site operations and parking management experience.
• At least 5 years in a senior leadership role.
• Proven ability to drive revenue growth and manage P&L.
• Deep understanding of parking regulations, customer experience, and metrics.
• Excellent leadership and stakeholder management.
• Willingness to travel within the assigned region.
• Experience leveraging AI tools to transform workflows.

Responsibilities

• Develop and execute regional strategies to drive growth, efficiency and profitability.
• Identify new business opportunities and lead expansion initiatives within the region.
• Collaborate with executive leadership to align regional plans with corporate goals.
• Define and monitor KPIs to drive continuous improvement.
• Oversee day-to-day operations of parking facilities with safety and compliance.
• Lead technology adoption across locations to streamline operations and enhance customer experience.
• Manage regional budgets with revenue forecasting, cost control and margin optimization.
• Ensure regional financial targets are met or exceeded.
• Lead and develop regional and operations managers, fostering accountability and growth.
• Champion a customer-first mindset with rapid issue resolution and service standards enforcement.
• Ensure compliance with ADA and local, state, federal regulations.
• Build relationships with clients, community leaders, and local officials; represent Metropolis at events.
• Support sales and marketing with local market insights and partnerships.

Skills

Leadership

Communication

Stakeholder management

Travel readiness

AI tools experience

Education

Bachelor's degree in Business, Operations Management, Urban Planning, or a related field

Tools

Parking technology platforms

Data-driven decision making

Job description

Metropolis is seeking a dynamic Vice President of Operations to lead parking operations across a designated region in the United States. This executive will drive operational excellence, financial performance and customer experiences, overseeing regional teams and collaborating with cross-functional leaders to scale the business.

The role requires a strategic leader capable of managing budgets, expanding opportunities, and guiding technology adoption to improve operations and safety across