Regional Vehicle Logistics & Dispatch Specialist

Cox; Jackson (MS); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

PTO

Holiday pay

Bereavement leave

Volunteer time off

Jury duty leave

Military leave

Parental leave

Job summary

Cox is seeking a Vehicle Operations Logistics Specialist to facilitate and manage the transportation of customer vehicles within the Jackson, MS region. You will coordinate real-time status checks with pickup sites and monitor data accuracy.

You will handle email boxes, process fees, enter orders in AS400, track VINs with carriers, and collaborate with the Manheim Auction team to optimize margins. Requirements include 1–3 years administrative experience, proficiency with MS Excel/Outlook/Word, a

Qualifications

• 1-3 years administrative experience (in automotive industry preferred)
• Working knowledge of Microsoft Excel, Outlook, and Word
• Ability to work independently in a matrix environment to execute and deliver results
• Excellent customer service and multi-tasking skills
• High attention to detail including precise data entry
• Excellent written and verbal communication skills
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment
• High School Diploma or equivalent
• Valid Driver's License and the ability to pass a background check and drug test required.

Responsibilities

• Demonstrate proficiency in making real time phone calls through the recorded line to verify vehicle status with pickup sites
• Monitoring and correcting master data files for location errors
• Manage email boxes for multiple locations and collaborate on regional emails
• Request Hold Harmless/Releases
• Process Fees and post assessorial charges to record
• Entry of all manual orders and processing of other AS400 system orders
• Investigating kickback of VINs by carriers to get units re-dispatched
• Monitor holds and verification delays
• Dispatch negotiation and a heavy understanding of sales tactics to increase margin
• Follow up with carriers on several VINs daily
• Create and manage corrective action of a vendor
• Monitoring order entry failures throughout the day and correct
• Understanding of margin relative to position and some tracking of margin requirements
• Build relationship with Manheim Auction commercial team and management
• Measuring performance - understanding analytics for clients and vendors
• Report on performance results for high level management and executive leaders
• Compile vehicle transportation related data and generate reports
• Follow all job-related duties as directed by supervisor
• Be an outside the box thinker who can solve problems quickly

Skills

Administrative experience

Customer service

Data entry

Microsoft Excel

Outlook

Word

High attention to detail

Verbal communication

Written communication

Urgency and pace

Education

High School Diploma or equivalent

Some college education

Tools

Microsoft Excel

Outlook

Word

Job description

Cox is seeking a Vehicle Operations Logistics Specialist to facilitate and manage the transportation of customer vehicles within the Jackson, MS region. You will coordinate real-time status checks with pickup sites and monitor data accuracy.

You will handle email boxes, process fees, enter orders in AS400, track VINs with carriers, and collaborate with the Manheim Auction team to optimize margins. Requirements include 1–3 years administrative experience, proficiency with MS Excel/Outlook/Word, a