Regional Technical Operations Manager

ergoncareers; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k)

Health Insurance

Life Insurance

Disability Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Personal & Sick Leave

Maternity/Paternity Leave

Job summary

Ergon Asphalt & Emulsions is seeking a Regional Technical Operations Manager in Phoenix, AZ. You will oversee technical support for Crafco product offerings, coordinate across management, production, lab, and sales, and drive process improvements. This role requires significant travel and strong chemistry/engineering background with asphalt tech experience.

The position offers a comprehensive benefits package and opportunities to lead critical technology initiatives across the plant network.

Qualifications

• Bachelor's degree preferred in chemistry or engineering; asphalt tech experience acceptable.
• Minimum 2 years with a bachelor's; 5+ years without a degree.
• Experience formulating and supporting polymer-modified asphalt is a plus.
• Strong MS Office and computer skills required; willingness to travel ~50%.
• Located near a major airport hub for easy travel.

Responsibilities

• Provide timely technical support and communication to PCR plants and QA/QC.
• Facilitate operational consistency across the plant network.
• Manage formulation with Paragon and Crafco MQT to optimize efficiency and costs.
• Oversee Quality Management system for compliance with standards.
• Collaborate with Sales and Technical Marketing on field feedback.
• Evaluate raw materials with supply and procurement teams.
• Establish new processes to benchmark assets and materials.
• Support facilities through interaction with operations and marketing.
• Partner with labs and engineering to drive new products from concept to commercialization.
• Deploy plant assets/chemistry to deliver technologies; scale-up from lab to plant.
• Participate in product and process evaluation and strategic tech initiatives.
• Develop and implement new ideas for management consideration.

Skills

Management

Communication

MS Office

Travel readiness

Education

Bachelor's degree in chemistry or engineering

Asphalt technology experience in lieu of degree

Tools

MS Office

Outlook

Word

Excel

Job description

Ergon is seeking a Regional Technical Operations Manager in Phoenix, AZ.

Seeking all Chemistry and Engineering, Professional Management, Supply Management, or People Operations professionals! The Regional Technical Operations Manager is accountable for managing all of the technical needs for all product offerings from the Crafco brand (crack sealant, mastics, waterproofing materials etc.). This position is the communication hub between departments including; Management, Production, Lab, Plant/Manufacturing Operations, Sales, and Marketing.

This position offers a competitive salary with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Vision, Holiday, Personal & Sick pay, Maternity/Paternity leave and more!

Key Responsibilities:

• Provide timely technical support and communication to PCR plants that produce crack sealants, aggregate filled repair mastics, bulk roofing and waterproofing through formulation support, troubleshooting issues, product QA/QC, investigations into quality failures, audits and facilitation of those systems.
• Work to facilitate operational consistency with assets and operational procedures throughout the overall plant network.
• Manage the formulation process with Paragon and Crafco MQT work to optimize plant efficiency and raw material costs.
• Oversee the Quality Management system to ensure compliance with Crafco, PPM and Agency Plan requirements.
• Work with Sales and Technical Marketing to provide feedback on field performance of all products and applications.
• Work with supply and procurement in evaluation and selection effort of all raw materials in the facilities.
• Establish new technological processes to benchmark assets, chemistry, and raw materials available to the market from inside and outside of the asphalt industry.
• Ensure facilities are fully supported through routine interaction with operations, marketing, and technical marketing.
• Partner with local labs and Engineering departments to drive new products and technologies from concept through commercialization.
• Manage the process to deploy plant assets/ chemistry/ etc. to deliver technologies.
• Responsible for the scale up of process from lab to plant production.
• Participate in product and process evaluation, development, and execution of strategic technology initiatives.
• Participate in the development, presentation, and implementation of new ideas, concepts, assets, chemistries, etc. for A&E management to consider.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in chemistry, engineering or related field is preferred.
• Significant asphalt technology experience could be considered in lieu of a technical degree.
• Minimum 2 years of experience required with a bachelor's degree. A minimum of 5 years of experience is required with no degree.
• Experience with formulating and support of polymer modified asphalt, particularly roofing, water proofing, crack sealant, and mastic preferred.
• Excelled management, communication, and computer skills in MS Office, Outlook, Word and Excel.
• Must be willing and able to travel at least 50% of the time.
• Candidate needs to be located near a major airport hub for ease of transportation.

We are a great company with great pay and great benefits. Ergon Asphalt & Emulsions is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the U.S. and Mexico, but we pride ourselves on maintaining a small-company feel.

No phone calls will be accepted. Applicants will be contacted if hiring manager is interested in scheduling an interview.

Ergon, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR.