Senior Store Manager

Crafco, Inc.; Memphis (TN); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Health insurance

Life insurance

Disability insurance

Dental

Vision

Holiday pay

Personal & Sick pay

Maternity/Paternity leave

Job summary

Crafco, Inc. is seeking a Senior Store Manager at our Supply Center in Memphis, TN to oversee store operations, manufacturing and production, ensure sales growth and a superior customer experience.

The role requires a hands-on leader who can manage daily operations, mentor employees, and drive business performance. You will collaborate with Operations and Sales leadership to align store goals with company objectives while maintaining safety, timely supply, and high-quality products, all while

Qualifications

• Minimum 3 years in retail, sales, or operations management with supervisory experience.
• High school diploma or GED required; college/technical education desirable.
• Proficiency in Microsoft Office and ERP systems.
• Strong communication and leadership abilities.
• Willingness to work overtime or Saturdays and local travel.
• Knowledge of pavement preservation materials and warehousing operations.

Responsibilities

• Lead and manage store operations, ensuring efficient workflows and inventory accuracy.
• Oversee supply center manufacturing and production operations.
• Develop and mentor employees, fostering a high-performance culture.
• Ensure outstanding customer experience through proactive service and problem resolution.
• Maintain merchandising, cleanliness, and inventory levels to optimize sales.
• Monitor store performance metrics and address gaps and opportunities.
• Collaborate with Territory Managers for business development strategies.
• Communicate initiatives and changes with corporate leadership.
• Ensure safety, loss prevention, and regulatory compliance.

Skills

Retail management

Leadership

Communication

Education

High school diploma or GED

College/technical education desirable

Tools

ERP systems

Microsoft Office

Job description

Crafco, Inc. is seeking a Senior Store Manager at our Supply Center in Memphis, TN. Crafco Supply Centers are manufacturing & retail stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, sealcoating and more. The Sr. Store Manager is responsible for overseeing all aspects of a Crafco Supply Center facility including manufacturing and production, ensuring sales growth, operational efficiency, and a superior customer experience. This role requires a hands‑on leader who can manage daily operations, develop and mentor employees, and drive business performance. The Sr. Store Manager collaborates with Operations and Sales leadership to align store‑level goals with company objectives while fostering a culture of accountability and excellence. The Sr. Store Manager oversees all personnel, and ensures their proper training, maintains the facility and equipment used for sales, rentals and manufacturing operations, ensures the proper flow of information, and compliance with regulatory and safety requirements. Responsible for the management of all personnel and effectively supplying, warehousing, and manufacturing quality products and services, on time, at the lowest possible cost while maintaining a high level of safety, tidiness and good relations with employees, vendors, and customers.

This position offers a competitive salary with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Vision, Holiday, Personal & Sick pay, Maternity/Paternity leave and more!

Key Responsibilities

• Lead and manage store operations, ensuring efficient workflows, inventory accuracy, and adherence to Crafco standards.
• Oversight as Store Manager of supply center manufacturing and production operations.
• Develop and mentor employees, fostering a high‑performance culture and providing training to support career growth.
• Ensure an outstanding customer experience through proactive service, relationship building, and problem resolution.
• Maintain store merchandising, cleanliness, and inventory levels to optimize sales and operational efficiency.
• Monitor and analyze store performance metrics, taking action to address gaps and opportunities.
• Identify opportunities to drive sales, and collaborate with Territory Managers to implement business development strategies
• Partner with corporate leadership to communicate company initiatives, policies, and procedural changes.
• Ensure compliance with safety, loss prevention, and regulatory requirements.

Qualifications & Skillset

• Experience: Minimum of 3 years in retail, sales, or operations management with supervisory experience. Experience in pavement, bridge maintenance, or equipment supply industry or related fields such as construction, asphalt, concrete, or chemicals preferred.
• Education: High school diploma or GED required; additional college or technical education is desirable.
• Technical Skills: Proficiency in Microsoft Office and have knowledge with ERP systems.
• Customer Focus: Ability to address customer needs and resolve issues efficiently.
• Communication: Strong verbal and written communication skills to interact with employees, vendors, and customers.
• Leadership: Hands‑on management experience with a focus on team development and performance accountability.
• Regulatory & Industry Knowledge: Knowledge or experience with pavement preservation materials, as well as understanding regulations, warehousing operations, shipping, purchasing, and health, safety, and environmental requirements.
• Misc/Other: Able to work occasional overtime or Saturday hours, as needed. Ability for local travel, if needed.

About Crafco, Inc.

Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

www.crafco.com

https://ergon.com/sustainability

Contact us to see if you can be a part of our TEAM.

Crafco, Inc. is an EEO employer and a drug‑free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre‑employment drug test and background check.

Salary: $85000 - $100000 per year