Regional Technical Operations Manager

Ergon, Inc.; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k human resources)

Health insurance

Life insurance

Disability insurance

Dental

Vision

Holiday pay

Personal & Sick pay

Maternity/Paternity leave

Job summary

Ergon, Inc. is seeking a Regional Technical Operations Manager in Phoenix, AZ. This role leads technical support across Crafco product offerings, coordinating with Production, Lab, Sales, and Marketing to ensure quality and efficiency.

You will manage formulation, QC, and supplier decisions while traveling up to 50% and driving new technologies from concept to commercialization.

Qualifications

• Bachelor's degree preferred in chemistry, engineering or related field.
• Significant asphalt technology experience could substitute for a technical degree.
• Minimum 2 years with a bachelor's degree; 5 years with no degree.
• Experience formulating polymer-modified asphalt (roofing, waterproofing, crack sealant, mastic).
• Strong MS Office, Outlook, Word and Excel skills.
• Willing to travel up to 50% of the time.
• Located near a major airport hub for ease of transportation.

Responsibilities

• Provide timely technical support and communication to PCR plants producing crack sealants and related products.
• Facilitate operational consistency across the plant network.
• Manage formulation with Paragon and Crafco MQT to optimize efficiency and costs.
• Oversee the Quality Management system for compliance with requirements.
• Collaborate with Sales and Technical Marketing on field performance feedback.
• Work with supply and procurement on raw material evaluation and selection.
• Establish new processes to benchmark assets, chemistries and materials.
• Ensure facilities are supported through interactions with operations and marketing.
• Partner with labs and Engineering to drive new products from concept to commercialization.
• Deploy plant assets/ chemistry to deliver technologies and scale from lab to production.
• Participate in evaluation and execution of strategic technology initiatives.
• Contribute to development and implementation of new ideas for management to consider.
• Other duties as assigned.

Skills

Management skills

Communication

MS Office

Education

Bachelor's degree in chemistry, engineering or related field

Tools

MS Office

Job description

Ergon is seeking a Regional Technical Operations Manager in Phoenix, AZ.

Seeking all Chemistry and Engineering, Professional Management, Supply Management, or People Operations professionals! The Regional Technical Operations Manager is accountable for managing all of the technical needs for all product offerings from the Crafco brand (crack sealant, mastics, waterproofing materials etc.). This position is the communication hub between departments including; Management, Production, Lab, Plant/Manufacturing Operations, Sales, and Marketing.

This position offers a competitive salary with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Vision, Holiday, Personal & Sick pay, Maternity/Paternity leave and more!

Key Responsibilities:

• Provide timely technical support and communication to PCR plants that produce crack sealants, aggregate filled repair mastics, bulk roofing and waterproofing through formulation support, troubleshooting issues, product QA/QC, investigations into quality failures, audits and facilitation of those systems.
• Work to facilitate operational consistency with assets and operational procedures throughout the overall plant network.
• Manage the formulation process with Paragon and Crafco MQT work to optimize plant efficiency and raw material costs.
• Oversee the Quality Management system to ensure compliance with Crafco, PPM and Agency Plan requirements.
• Work with Sales and Technical Marketing to provide feedback on field performance of all products and applications.
• Work with supply and procurement in evaluation and selection effort of all raw materials in the facilities.
• Establish new technological processes to benchmark assets, chemistry, and raw materials available to the market from inside and outside of the asphalt industry.
• Ensure facilities are fully supported through routine interaction with operations, marketing, and technical marketing.
• Partner with local labs and Engineering departments to drive new products and technologies from concept through commercialization.
• Manage the process to deploy plant assets/ chemistry/ etc. to deliver technologies.
• Responsible for the scale up of process from lab to plant production.
• Participate in product and process evaluation, development, and execution of strategic technology initiatives.
• Participate in the development, presentation, and implementation of new ideas, concepts, assets, chemistries, etc. for A&E management to consider.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in chemistry, engineering or related field is preferred.
• Significant asphalt technology experience could be considered in lieu of a technical degree.
• Minimum 2 years of experience required with a bachelor's degree. A minimum of 5 years of experience is required with no degree.
• Experience with formulating and support of polymer modified asphalt, particularly roofing, water proofing, crack sealant, and mastic preferred.
• Excelled management, communication, and computer skills in MS Office, Outlook, Word and Excel.
• Must be willing and able to travel at least 50% of the time.
• Candidate needs to be located near a major airport hub for ease of transportation.

We are a great company with great pay and great benefits. Ergon Asphalt & Emulsions is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the U.S. and Mexico, but we pride ourselves on maintaining a small-company feel.

Ergon, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR.