Regional Support Associate: Entry-Level with Growth

Apex Water + Process Inc.; Westfield (IN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Paid time off

Job summary

Apex Water and Process is seeking a Regional Support Associate to oversee customer orders, create quotes for chemical and service activities, and build strong relationships with staff. You will help ensure accurate data in the ERP and maintain inventory integrity in a fast-paced environment.

The role emphasizes communication, attention to detail, and teamwork as you collaborate across sales, operations, procurement and logistics to fulfill orders and support customers.

Qualifications

• High school diploma or equivalent required.
• Strong Microsoft Office Suite and ERP experience.
• Excellent communication skills, both verbal and written.
• Exceptional organizational skills with attention to detail in a fast-paced environment.
• Proven ability to build and maintain positive relationships with colleagues.
• Ability to work independently and as part of a team.

Responsibilities

• Receive and process customer orders promptly and accurately. Ensure timely delivery of orders and address inquiries regarding orders.
• Input accurate and up-to-date information into the ERP system, including sales orders, purchase orders, inventory levels and financial transactions. Validate data for accuracy and policy compliance.
• Enter and track data in work management and tracking software (Jira).
• Develop knowledge of products, services and policies.
• Collaborate with internal teams including sales, operations, procurement and logistics to ensure seamless order fulfillment and customer satisfaction.
• Conduct regular inventory inspections to ensure accuracy and coordinate with warehouse and logistics teams to reconcile records and maintain stock levels.
• Adhere to and support all safety policies and guidelines.
• Perform other duties as assigned.

Skills

ERP systems

Microsoft Office

Customer service

Communication

Inventory management

Jira

Education

High school diploma

Associate’s degree in Business Administration / Supply Chain

Tools

Jira

Acumatica

Job description

Apex Water and Process is seeking a Regional Support Associate to oversee customer orders, create quotes for chemical and service activities, and build strong relationships with staff. You will help ensure accurate data in the ERP and maintain inventory integrity in a fast-paced environment.

The role emphasizes communication, attention to detail, and teamwork as you collaborate across sales, operations, procurement and logistics to fulfill orders and support customers.