Regional Services Leader - Hybrid, Global Impact

ITrheinmain

United States

Hybrid

USD 202,000 - 292,000

Full time

5 days ago

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Benefits offered by this job

Flexible work from home

Sabattical/Workation option

DEIB & Women in Tech

Job summary

SoftwareOne Deutschland GmbH sucht eine erfahrene Führungskraft, die eine komplexe Services-Organisation in der DACH-Region lenkt und die Verbindung von lokaler Umsetzung mit globaler Zusammenarbeit gestaltet.

Sie tragen die P&L-Verantwortung, treiben operative Exzellenz, Governance und strategische Ziele voran und arbeiten eng mit Sales, Delivery, Country Leadership sowie Partnern zusammen, um Kundenergebnisse zu optimieren.

Qualifications

Senior services leader with commercial depth, delivery discipline and executive presence.

Responsibilities

Lead the delivery of Professional, Managed, and Support Services across DACH.
Optimise regional, remote, and partner delivery capabilities to balance customer outcomes and growth.
Drive customer adoption, transformation outcomes, and long-term value realization.
Own regional Services performance, including P&L, forecasting, revenue recognition, delivery costs, and KPIs.
Partner with Sales, Marketing, Alliances, vendors, and executive customers to grow the Services business.
Lead risk, escalation, SLA, and governance management to protect satisfaction and performance.
Drive innovation, standardisation, and continuous improvement to enhance delivery quality.
Align regional execution with portfolio strategy and Centres of Excellence.