Regional Service Technician, Commercial Coffee Equipment

Royal Cup, Inc.; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k)

Paid holidays

Vacation time

Tuition reimbursement

On-site training

Job summary

Royal Cup, Inc. is seeking a Service Technician to install, repair, and maintain commercial coffee and beverage equipment across customer sites. You will diagnose mechanical, electrical, and plumbing issues, perform preventative maintenance, and ensure high-quality beverage production.

You will travel within designated regions, respond to service calls, and document work orders with accuracy. The role requires a strong customer-service mindset and the ability to work Tuesday–Saturday schedule as

Qualifications

• Minimum of a High School Diploma (or equivalent)
• 2+ years of recent experience servicing and repairing commercial equipment
• Valid driver's license required
• Strong understanding of plumbing systems and water flow
• Advanced knowledge of electrical systems and troubleshooting
• Proficient at reading manuals, schematics, and diagrams
• Ability to travel, including overnight stays as needed

Responsibilities

• Install, maintain, and troubleshoot commercial coffee and beverage equipment at customer locations.
• Diagnose and repair mechanical, electrical, and plumbing issues following manufacturer specifications.
• Perform preventative maintenance and quality assurance tests on equipment.
• Maintain inventory of tools, parts, and equipment and follow replenishment guidelines.
• Complete service documentation with accurate work orders and customer signatures.
• Stay current on product knowledge and engage with customers about Royal Cup products.

Skills

Mechanical aptitude

Electrical troubleshooting

Plumbing knowledge

Diagnostic tools (multimeters etc.)

Customer service mindset

Education

High School Diploma

Tools

Water quality testing equipment

Refractometers

Multimeters

Job description

Royal Cup, Inc. is seeking a Service Technician to install, repair, and maintain commercial coffee and beverage equipment across customer sites. You will diagnose mechanical, electrical, and plumbing issues, perform preventative maintenance, and ensure high-quality beverage production.

You will travel within designated regions, respond to service calls, and document work orders with accuracy. The role requires a strong customer-service mindset and the ability to work Tuesday–Saturday schedule as