Regional Service Specialist: Projects, Training & Support

Weiss Na; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Weiss Na is looking for a Regional Service Coordinator in Cincinnati, OH, to provide administrative support and ensure excellent customer service while managing complex projects. The role involves training customers on equipment, liaising with internal departments, and maintaining service inventory.

The ideal candidate has proven leadership skills, a strong customer focus, and technical knowledge. A high school diploma is required, while an Associate's or Bachelor's degree is preferred. The position requires good communication skills and the ability to thrive in a dynamic work environment.

Qualifications

• Proven leadership, coaching, and relationship management experience.
• 1-5 years’ experience required.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate service activities and customer service initiatives.
• Train customers on equipment and ensure satisfaction.
• Liaise with departments regarding service issues.

Skills

Leadership

Customer satisfaction focus

Technical troubleshooting

Interpersonal communication

Education

High School diploma or GED required; Associates or Bachelor’s preferred

Tools

MS Outlook

Word

Excel

Visual Manufacturing

CRM Systems

Job description

Weiss Na is looking for a Regional Service Coordinator in Cincinnati, OH, to provide administrative support and ensure excellent customer service while managing complex projects. The role involves training customers on equipment, liaising with internal departments, and maintaining service inventory.

The ideal candidate has proven leadership skills, a strong customer focus, and technical knowledge. A high school diploma is required, while an Associate's or Bachelor's degree is preferred. The position requires good communication skills and the ability to thrive in a dynamic work environment.