Regional Service Advisor: Auto Care & Customer Experience

Fph Mag Management Llc; La Crosse (WI); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Training

401(k) + Roth IRA

Medical coverage

HSA

Dental & Vision

PTO 2 weeks

Life Insurance

Disability

Flexible Spending

Descripción de la vacante

Morrie’s Auto Group in Wisconsin is hiring for a Service Advisor to greet customers, gather vehicle information, and initiate service requests. You will inspect vehicles, explain repair needs, and secure customer approval for estimates and timelines.

The role emphasizes strong communication, problem solving, and organization. Training is provided; benefits include a comprehensive package and opportunities within a growing Midwest dealer group.

Formación

• Excellent customer service and communication skills.
• Strong problem-solving abilities.
• Ability to multi-task and stay organized.
• CDK experience preferred but not required.

Responsabilidades

• Greet customers, listen to repair descriptions, gather vehicle information.
• Inspect vehicles for damage and document findings with photos.
• Provide repair cost estimates and estimated completion times.
• Explain maintenance recommendations and manufacturer specifications to customers.
• Follow up on repair progress and deliver vehicles to customers.

Descripción del empleo

Morrie’s Auto Group in Wisconsin is hiring for a Service Advisor to greet customers, gather vehicle information, and initiate service requests. You will inspect vehicles, explain repair needs, and secure customer approval for estimates and timelines.

The role emphasizes strong communication, problem solving, and organization. Training is provided; benefits include a comprehensive package and opportunities within a growing Midwest dealer group.