Regional Sales & Operations Leader

Cargolux Airlines; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Cargolux Airlines in Houston, TX, is seeking a senior sales leader to align regional activities with corporate goals and ensure the team has the tools to succeed.

You will guide the Sales Manager and Inside Sales Staff, set KPI targets, and drive growth in the area while maintaining service excellence. The role requires aviation or air cargo experience, strategic oversight, and strong stakeholder management across departments.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Aviation, Logistics, or related field.
• Experience in sales, commercial operations, air cargo, airline operations, or related industry is required.
• Strong leadership and decision-making capabilities.
• Proficiency in Microsoft Office applications and familiarity with CRM and cargo management systems.
• Excellent communication, presentation, stakeholder management, and interpersonal skills.

Responsibilities

• Provide guidance and support to the Sales Manager, Assistant Sales Manager, and Inside Sales Staff.
• Set clear objectives and monitor team performance against KPIs.
• Foster a culture of collaboration, accountability, and professional development.
• Develop and implement regional sales strategies aligned with corporate goals.
• Monitor market trends and identify growth opportunities.
• Provide insights and feedback to upper management for strategic planning.
• Oversee and ensure compliance with all operational workflows.
• Conduct regular audits of booking, quoting, and customer service activities.
• Resolve high-level customer or operational escalations.
• Coordinate with IT for procurement, upgrades, and troubleshooting.
• Maintain an inventory of equipment and ensure compliance with company policies regarding usage.
• Act as the primary liaison between the regional team and other departments.
• Work closely with the Sales Manager to address performance gaps and operational challenges.
• Compile monthly performance reports highlighting sales, customer service metrics, and operational efficiency.
• Present recommendations to optimize team output and customer satisfaction.

Skills

Leadership

Sales management

CRM knowledge

Analytics

Stakeholder management

MS Office

Education

Bachelor's degree

Tools

CRM software

Cargo management systems

Job description

Cargolux Airlines in Houston, TX, is seeking a senior sales leader to align regional activities with corporate goals and ensure the team has the tools to succeed.

You will guide the Sales Manager and Inside Sales Staff, set KPI targets, and drive growth in the area while maintaining service excellence. The role requires aviation or air cargo experience, strategic oversight, and strong stakeholder management across departments.