Regional Sales Leader: Elevate Customer Experience

Joseph T. Ryerson & Son, Inc; Des Moines (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc. is seeking a Sales Manager to strengthen regional sales operations and enhance overall process efficiency.

You will guide and develop the customer experience team, analyze market trends, support strategic business planning, and collaborate with senior leadership to drive revenue and profitability. This role offers the opportunity to contribute to growth while ensuring exceptional service to both new and existing customers.

Qualifications

• Bachelor's degree in Sales, Marketing, Manufacturing or Engineering is required.
• 5-7 years of progressive sales experience preferred (Inside/Outside Sales).
• Previous management experience is required.
• Knowledge of ERP systems, SAP is a plus.
• Experience managing large contracts.
• Highly proficient in Microsoft Excel.
• Excellent written, verbal and interpersonal communication skills.
• Proficiency with Microsoft applications (Outlook, Excel, Word).
• Ability to multi-task and prioritize in a rapidly changing environment.

Responsibilities

• Manage and develop the customer experience team, including hiring and training.
• Maximize sales, gross margin dollars and net profit.
• Communicate sales trends and opportunities with the General Manager.
• Develop business plans, marketing programs and budgets.
• Ensure execution of marketing plans for the branch.
• Assist sales reps in developing new business and maintain client contact.
• Advise on discretionary claims disposition.
• Price book management and assist in major quotations.
• Perform other duties as assigned.

Skills

Sales leadership

Management experience

ERP experience

Excel proficiency

Communication skills

Multi-tasking

Market analysis

Contract management

Education

Bachelor's degree in Sales/Marketing/Manufacturing/Engineering

Tools

SAP

Microsoft Excel

Outlook

Word

Job description

Joseph T. Ryerson & Son, Inc. is seeking a Sales Manager to strengthen regional sales operations and enhance overall process efficiency.

You will guide and develop the customer experience team, analyze market trends, support strategic business planning, and collaborate with senior leadership to drive revenue and profitability. This role offers the opportunity to contribute to growth while ensuring exceptional service to both new and existing customers.