Regional Sales Concierge — Virtual & In-Store Appointments

NFM; Cedar Park (TX); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Same day pay

Competitive pay

Health insurance

Dental insurance

Vision insurance

Life Insurance

Paid holidays

Paid time off

Staff discount

Career development

Volunteer opportunities

Tuition reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is seeking a Sales Specialist to manage virtual and in-store sales appointments for your region, pre-qualify customers, and coordinate with sales staff to meet needs. You’ll offer products or services to optimize the customer experience.

Your role supports helping customers create a lifestyle they love, with a team that values development opportunities, volunteering, and serving our communities.

Qualifications

• High school diploma/G.E.D. preferred.
• 2–4 years sales or customer service experience.
• 2 years administrative experience.
• Proficient in Microsoft Office Suite.
• Ability to create and maintain calendars.
• Highly organized with the ability to prioritize tasks.
• Ability to manage multiple projects and meet deadlines.
• Excellent written and verbal communication skills.
• Leadership experience preferred.
• English/Spanish bilingual speakers preferred.
• Ability to work nights, weekends and/or early morning hours based on business needs.
• Pre-employment screening includes a criminal background check.

Responsibilities

• Unravel: Coordinate with multiple departments for customers who wish purchases multiple products.
• Support: Analyze missed sales opportunities and provide feedback to appropriate department.
• Connect: Provide concierge service and overview on products for walk-in and virtual appointment customers.
• Be the Expert: Manage the concierge program for assigned region.

Skills

Sales experience

Customer service

Administrative support

Microsoft Office

Calendar management

Multitasking

Time management

Communication

Leadership

Bilingual English/Spanish

Flexible hours

Education

High school diploma/G.E.D.

Tools

Microsoft Office Suite

Job description

Nebraska Furniture Mart (NFM) is seeking a Sales Specialist to manage virtual and in-store sales appointments for your region, pre-qualify customers, and coordinate with sales staff to meet needs. You’ll offer products or services to optimize the customer experience.

Your role supports helping customers create a lifestyle they love, with a team that values development opportunities, volunteering, and serving our communities.