Sales Specialist - Furniture Sales Concierge Admin

NFM; Cedar Park (TX); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Same day pay

Competitive pay

Health insurance

Dental insurance

Vision insurance

Life Insurance

Paid holidays

Paid time off

Staff discount

Career development

Volunteer opportunities

Tuition reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is seeking a Sales Specialist to manage virtual and in-store sales appointments for your region, pre-qualify customers, and coordinate with sales staff to meet needs. You’ll offer products or services to optimize the customer experience.

Your role supports helping customers create a lifestyle they love, with a team that values development opportunities, volunteering, and serving our communities.

Qualifications

• High school diploma/G.E.D. preferred.
• 2–4 years sales or customer service experience.
• 2 years administrative experience.
• Proficient in Microsoft Office Suite.
• Ability to create and maintain calendars.
• Highly organized with the ability to prioritize tasks.
• Ability to manage multiple projects and meet deadlines.
• Excellent written and verbal communication skills.
• Leadership experience preferred.
• English/Spanish bilingual speakers preferred.
• Ability to work nights, weekends and/or early morning hours based on business needs.
• Pre-employment screening includes a criminal background check.

Responsibilities

• Unravel: Coordinate with multiple departments for customers who wish purchases multiple products.
• Support: Analyze missed sales opportunities and provide feedback to appropriate department.
• Connect: Provide concierge service and overview on products for walk-in and virtual appointment customers.
• Be the Expert: Manage the concierge program for assigned region.

Skills

Sales experience

Customer service

Administrative support

Microsoft Office

Calendar management

Multitasking

Time management

Communication

Leadership

Bilingual English/Spanish

Flexible hours

Education

High school diploma/G.E.D.

Tools

Microsoft Office Suite

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $51,426 – 63,768 annually

Job Description: Your Piece of the Puzzle

As NFM’s Sales Specialist you will manage the virtual and pre-set in-store sales appointments for your assigned region. You will pre-qualify customers on what products and services they need; then coordinate with sales staff and/or other departments to meet customer needs. You’ll offer products or services that would optimize the customer’s experience.

Job Duties: A Day in the Life

• Unravel: Coordinate with multiple departments for customers who wish purchases multiple products
• Support: Analyze missed sales opportunities and provide feedback to appropriate department
• Connect: Provide concierge service and overview on products for walk-in and virtual appointment customers
• Be the Expert: Manage the concierge program for assigned region

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High school diploma/G.E.D. preferred
• 2-4 years sales or customer service experience
• 2 years administrative experience
• Proficient in Microsoft Office Suite
• Ability to create and maintain calendars
• Highly organized and have the ability to prioritize tasks
• Ability to manage multiple projects and meet project deadlines
• Excellent written and verbal communication skills
• Leadership experience preferred
• English/Spanish bilingual speakers preferred
• Ability to work nights, weekends and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in‑person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer