Sales Specialist - Furniture Sales Concierge Admin

Nebraska Furniture Mart, Inc.; Cedar Park (TX); On-site; USD 51,000 - 64,000; Full time

Job summary

Nebraska Furniture Mart, Inc. in Cedar Park, TX is seeking a Sales Specialist to manage virtual and in-store appointments for your region.

You will pre-qualify customers on what products and services they need, then coordinate with sales staff and other departments to meet customer needs. You’ll offer products to optimize the customer’s experience.

Qualifications

• High school diploma/G.E.D. preferred.
• 2–4 years sales or customer service experience.
• 2 years administrative experience.
• Proficient in Microsoft Office Suite.
• Ability to create and maintain calendars.
• Highly organized with ability to prioritize tasks.
• Ability to manage multiple projects and meet deadlines.
• Excellent written and verbal communication skills.
• Leadership experience preferred.
• English/Spanish bilingual speakers preferred.
• Ability to work nights, weekends and/or early morning hours as needed.
• Criminal background check may be required.

Responsibilities

• Coordinate with multiple departments for customers who wish purchases multiple products.
• Analyze missed sales opportunities and provide feedback to appropriate department.
• Provide concierge service and overview on products for walk-in and virtual appointment customers.
• Manage the concierge program for assigned region.

Skills

Sales experience

Customer service

Administrative skills

Microsoft Office

Calendar management

Organization

Project management

Bilingual English/Spanish

Education

High school diploma/G.E.D.

Tools

Microsoft Office Suite

Job description

Pay Range: $51,426 – 63,768 annually

Job Description

As NFM’s Sales Specialist you will manage the virtual and pre-set in-store sales appointments for your assigned region.

You will pre-qualify customers on what products and services they need; then coordinate with sales staff and/or other departments to meet customer needs.

You’ll offer products or services that would optimize the customer’s experience.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Job Duties: A Day in the Life Unravel:

• Coordinate with multiple departments for customers who wish purchases multiple products
• Analyze missed sales opportunities and provide feedback to appropriate department
• Provide concierge service and overview on products for walk-in and virtual appointment customers
• Manage the concierge program for assigned region

Can You Check These Boxes?

• High school diploma/G.E.D. preferred
• 2-4 years sales or customer service experience
• 2 years administrative experience
• Proficient in Microsoft Office Suite
• Ability to create and maintain calendars
• Highly organized and have the ability to prioritize tasks
• Ability to manage multiple projects and meet project deadlines
• Excellent written and verbal communication skills
• Leadership experience preferred
• English/Spanish bilingual speakers preferred
• Ability to work nights, weekends and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, criminal background check