Regional Retail Training Specialist

First United Bank; Marble Falls (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

First United Bank seeks a Regional Retail Trainer to develop and deliver training across the organization. This role coordinates onboarding for new hires, identifies learning needs with regional management, and maintains LMS records to ensure timely completion of programs.

The trainer will create materials, partner with leadership to design learning solutions, and facilitate both in-person and virtual sessions while staying current with retail banking policies and systems.

Qualifications

• Bachelor’s Degree or equivalent preferred.
• Minimum 5 Years Work Experience preferred.
• Previous relevant experience (teaching, public speaking, coaching) preferred.
• Banking Knowledge Preferred.

Responsibilities

• Coordinates onboarding, ongoing training, and role-specific learning opportunities with hiring managers.
• Partners with Regional Retail Management to identify training needs and develop learning solutions.
• Communicates training schedules and follow-up information to leadership and stakeholders.
• Identifies learning opportunities during visits and recommends training resources.
• Manages training schedules, enrollment, attendance, and LMS records.
• Develops and maintains training materials and digital resources with Learning & Development.
• Supports large-scale training events and projects as required.
• Gathers learner feedback and training outcomes to improve effectiveness.
• Prepares training environments and troubleshoots technical issues as needed.
• Supports refresher training for promotions or job changes.
• Keeps current knowledge of Retail Banking systems and policies.

Skills

Presentation skills

Interpersonal skills

Communication skills

Emotional intelligence

Organizational skills

Training design

Collaboration

Time management

Adaptability

Virtual training

Education

Bachelor’s degree or equivalent preferred

Minimum 5 years work experience preferred

Teaching/public speaking/ coaching experience preferred

Banking knowledge preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Publisher

Microsoft PowerPoint

Microsoft Excel

Job description

First United Bank seeks a Regional Retail Trainer to develop and deliver training across the organization. This role coordinates onboarding for new hires, identifies learning needs with regional management, and maintains LMS records to ensure timely completion of programs.

The trainer will create materials, partner with leadership to design learning solutions, and facilitate both in-person and virtual sessions while staying current with retail banking policies and systems.