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Regional Retail Manager

Securitas Security Services USA, Inc.

Hartford (CT)

On-site

USD 105,000

Full time

8 days ago

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Job summary

Securitas Security Services USA, Inc. is seeking a Regional Retail Manager who will lead security operations across multiple states including Connecticut. The role involves managing guard services, improving client relations, and ensuring efficiency in operations. Ideal candidates will have strong leadership skills, a Bachelor's degree, and substantial management experience in a similar field.

Benefits

Medical Insurance
Life Insurance
Vision
401K
Floating Holidays
Sick Days

Qualifications

  • Experience in a management position within security or business settings.
  • Ability to manage client relations and staff effectively.
  • Organizational and communication skills are essential.

Responsibilities

  • Manage guard service functions and security-related operations.
  • Develop KPIs and metrics to track performance.
  • Supervise Account Managers and resolve client-related issues.

Skills

Customer Service
Organizational Skills
Leadership
Technologically Savvy

Education

Bachelor’s Degree in Business Administration
Equivalent experience in security or business management

Job description

Join to apply for the Regional Retail Manager role at Securitas Security Services USA, Inc.

Join to apply for the Regional Retail Manager role at Securitas Security Services USA, Inc.

Direct message the job poster from Securitas Security Services USA, Inc.

Location: Connecticut, New Jersey, New Hampshire, Massachusetts

Securitas USA: Your Opportunity to Lead and Create:

At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a tangible impact. We are seeking a Regional Retail Manager based out of one of the following areas: Connecticut, New Jersey, New Hampshire, Massachusetts, with up to 30% travel.

This is more than a job; This is your opportunity to spearhead change and shape the direction of security services and solutions on a vast scale.

Why Securitas? Making the World a Safer Place

Being a part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer a special setting that fosters personal development and honors achievements. Being an essential part of a team that prioritizes integrity, vigilance, and helpfulness. As a member of our Team, you will truly make a difference on the communities we serve. We would love to speak with you if you are interested in taking on this significant and fulfilling position and help advance the culture that is driven by performance and centered around execution, purpose, and belonging. Join us on our mission of making the world a safer place

About Securitas:

  • Our Values: Integrity, Vigilance, and Helpfulness
  • Our Team: 340,000+ skilled employees
  • Industry: Providing global and specialized services (6 Pillars)

Job Summary:

The Regional Retail Manager will be responsible for managing guard service functions and security-related operations in a geographic region within the client’s North American footprint. The RRM will have direct supervision and resolution capabilities for all Account Managers assigned to them. The RRM will provide conflict resolution for the client in all instances of scheduling, staffing, billing, training, and other client-related requirements and needs. The RRM will, at the direction of the client, develop Key Performance Indicators (KPI) and other metrics used to track and enhance performance. The RRM will have operational to ensure that the client’s expectations and needs are met in a timely and efficient manner as described in the contract. The RRM will work District Managers and Account Managers to ensure that the client’s requirements, needs, and essential security functions are met.

30% Travel to multiple sites

Benefits Offered:

Securitas will offer a base salary of $105,000.00/annually in addition to a full benefit package that includes:

  • Medical Insurance
  • Life Insurance
  • Vision
  • 4 Floating Holidays
  • 6 Sick Days
  • 401K

Position Qualifications:

  • Ensures delivery of high-quality customer service
  • Helps sustain client and employee retention
  • Manages branch operations to achieve profitability
  • Willing to fill in at lower levels when necessary while managing high-level responsibilities
  • Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels

Education/Experience:

  • At least 18 years of age
  • Bachelor’s Degree in Business Administration, Finance, and 5 years of experience
  • Or 3-5 years equivalent experience in a security or business management position
  • Certain exceptions may be made for candidates with an equivalent combination of education, professional certification, and experience in similar functions and positions

Company Website: https://www.securitasinc.com

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management, Project Management, and Customer Service
  • Industries
    Security and Investigations and Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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