Regional Relationship Director, Auto Finance Growth Lead

Capital One National Association; Phoenix (AZ); On-site; USD 187,000 - 214,000; Full time

Job summary

Capital One Auto Finance in Phoenix, AZ is seeking a Director, Regional Relationship Manager to lead the Regional Buying Center and a team of Inside Sales Managers. You will drive strategic sales initiatives, coach a high-performance team, and build strong customer relationships to generate incremental originations.

This role requires leadership, cross‑functional collaboration, and a focus on compliant, efficient operations within an auto finance environment.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 2 years experience managing teams or people in the financial services industry.
• At least 2 years of experience within the auto finance industry.
• At least 2 years credit underwriting experience in indirect lending.

Responsibilities

• Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized.
• Coaches a high-performance sales team of 3-4 Sr. Relationship Managers to meet and exceed sales objectives.
• Coordinates activities with Sales Management to obtain maximum production efficiencies.
• Analyzes and organizes a sales team including time management, account management, problem solving, and customer interaction skills.
• Engages with Key Customers to build relationships and generate incremental originations.
• Oversees policy and procedure adherence and ensures compliant actions.

Skills

People management

Team coaching

Relationship management

Sales leadership

Education

High School Diploma

Job description

Capital One Auto Finance in Phoenix, AZ is seeking a Director, Regional Relationship Manager to lead the Regional Buying Center and a team of Inside Sales Managers. You will drive strategic sales initiatives, coach a high-performance team, and build strong customer relationships to generate incremental originations.

This role requires leadership, cross‑functional collaboration, and a focus on compliant, efficient operations within an auto finance environment.