Director of Regional Relationships & Inside Sales

Capital One; Phoenix (AZ); On-site; USD 187,000 - 214,000; Full time

Job summary

Capital One Auto Finance is seeking a Director, Regional Relationship Manager to lead a Regional Buying Center and a small team of Inside Sales Managers. Responsibilities include coaching, coordinating with Sales Management, and driving compliant, high-performance sales results.

The role requires building strong relationships with key customers, guiding internal processes, and ensuring sales objectives are met within a regulated environment.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 2 years experience managing teams or people in the financial services industry.
• At least 2 years of experience within the auto finance industry.
• At least 2 years credit underwriting experience in indirect lending.

Responsibilities

• Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized.
• Coaches a high-performance sales team of up to 3-4 Sr. Relationship Managers to meet and exceed all critical sales performance objectives.
• Coordinates activities and partners with the Sales Management team to obtain maximum efficiencies in production.
• Manages and analyzes a sales team of inside sales representatives, including time management, account management, problem solving, and customer interaction skills.
• Works independently and with others to meet deadlines on assigned tasks and projects.
• Engages with Key Customers to build strong relationships and generate incremental originations volumes.
• Provides oversight on policy and procedure adherence and ensures compliant actions.

Skills

Team management

Sales coaching

Customer relationship

Strategic planning

Analytics

Education

High School Diploma

Job description

Capital One Auto Finance is seeking a Director, Regional Relationship Manager to lead a Regional Buying Center and a small team of Inside Sales Managers. Responsibilities include coaching, coordinating with Sales Management, and driving compliant, high-performance sales results.

The role requires building strong relationships with key customers, guiding internal processes, and ensuring sales objectives are met within a regulated environment.