Regional Recovery Operations Lead

Groups Recover Together

Richmond (IN)

Hybrid

USD 68,000 - 83,000

Full time

14 days+
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Job summary

Groups Recover Together is seeking a Recovery Operations Supervisor to lead across multiple sites, coach Recovery Support Coordinators, and drive KPI-focused performance. You will partner with clinical leaders to deliver integrated recovery services, oversee scheduling, procurement, and audits, and mentor staff through onboarding and growth opportunities.

The role emphasizes operational excellence, change management, and strong data-driven decision making within a hybrid work environment in

Qualifications

  • Education: Associate’s degree required; Bachelor’s preferred.
  • Minimum of three years in operations management, case management, or care coordination.
  • State certification/licensure for peer support where applicable.
  • Experience with EHR systems, data reporting, and digital collaboration tools.
  • Willingness to travel 40–60% within the region and valid driving license.

Responsibilities

  • Lead, coach, and develop a multi-location Recovery Support Coordinator team.
  • Oversee day-to-day operations across sites, ensuring efficiency and safety.
  • Track KPIs, prepare reports, and support site audits for licensing and accreditation.
  • Collaborate with clinical leadership to integrate care delivery and improve outcomes.
  • Hire, onboard, and train staff; manage schedules and office coverage.
  • Lead special projects and strategic pilots; communicate plans to leadership.

Skills

Leadership
Coaching
Communication
KPI tracking
Data interpretation
Tableau
Google Workspace
EHR systems

Education

Associate’s degree in Social Services or related field
Bachelor’s degree preferred

Tools

Tableau
Google Workspace
EHR systems

Job description

Groups Recover Together is seeking a Recovery Operations Supervisor to lead across multiple sites, coach Recovery Support Coordinators, and drive KPI-focused performance. You will partner with clinical leaders to deliver integrated recovery services, oversee scheduling, procurement, and audits, and mentor staff through onboarding and growth opportunities.

The role emphasizes operational excellence, change management, and strong data-driven decision making within a hybrid work environment in

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